Digitalization & Automation Services - Director, Consulting Delivery

As a Director, you will have access to information of confidential nature. You will be expected to maintain that confidentiality. You should ensure that confidential documents are kept under lock and key and that electronic versions are secured as well.

Your future duties and responsibilities:

Client Relationship & Business Development

• Develop and maintain strong relationships with the SBU Leaders/Prime BUs/BU leadership team with view to bring in control, transparency and win-win situations
• Supporting client relationships and business development
• Participate in CSAP discussion and maintaining Client development plans (CDPs) with the PBUs.
• Collaborate and work closely with the different Sub-BUs to drive digitalization and automation/AI services to support their growth, quality, and operational efficiency targets

Operations Management

• Drive the monthly financial review and forecasting processes through analysis and reporting for your span of control
• Driving operational efficiencies across sub BU /BU level by efficient allocation of resources such as software licenses, hardware/software tokens, workforce etc.
• Drive continuous improvement initiatives and collaboration across sub BU/ BU

Finance Management

• Managing the P&L for your Director group
• Ownership and leadership on driving savings and profitability and revenue improvement
• Strong financial acumen who can support proposals and come up with winning solutions for new opportunities
• Cost management Driving efficient allocation of annual discretionary budget within your OMF

Partner Management

• Responsible for the implementation of Partner Partnership Management framework within the Director group to meet or exceed member targets (MSAP, turnover, member referral,
• Mentoring Managers/direct reports for all member initiatives

Communities of Practice (COP) and Global Alliances

• Contribute to the initiatives of at least 1 or more relevant Communities of Practice across APAC SBU
• Contribute and actively participate in the COP and global alliances relevant to the technologies under your Director group of engagements.

Required Qualifications To Be Successful In This Role:

• Proven experience as Director Delivery preferably have experience in both Technology and SD/BPS services
• Should have extensive project/service management experience and strong foundation knowledge of financial management, resource management and business engineering processes
• Can drive teamwork through good communication, coordination, initiative and accountability, attention to detail, and enthusiasm.
• Has strong analytical and financial skills
• Knowledge of Management Foundation
• Knowledge of key BU KPI dashboards, metrics reporting, MFE etc.
• Hands-on experience of key operations processes forecasting and budgeting
• Hands-on experience of the CPMF and BEMF processes and compliance at the management and member levels

Job Types: Full-time, Permanent

Pay: Up to Php300,000.00 per month

Benefits:

• Additional leave
• Health insurance
• Life insurance
• Opportunities for promotion
• Promotion to permanent employee

Application Question(s):

• Do you have extensive experience in managing projects or service delivery? Can you also elaborate on your knowledge and hands-on involvement in financial management, resource planning, and business process engineering?
• Are you familiar with key Business Unit (BU) KPI dashboards, metrics reporting, and Management Financial Execution (MFE)? If so, can you describe how you've used these tools to track performance or support decision-making in your previous roles?
• Do you have experience with forecasting and budgeting in operational processes? Can you provide specific examples?
• Tell me about your experience with CPMF and BEMF processes. How did you ensure adherence to these frameworks within your team or organization?
• Are you open to a 100% onsite work setup in Taguig, requiring you to report onsite during the mid shift?
• Do you have experience as a Director of Delivery in both Technology and SD/BPS (Business Process Services)? If so, how many years of experience do you have in each area, and can you share some specific examples of your work?

Education:

• Bachelor's (Required)

Work Location: In person