Credit and Collection

JOB SUMMARY: The Credit and Collection/ Billing and Accounting Associate position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of customer location techniques, collection methods, legal claims, and the selective use of outside collection services. Responsible for the preparation/ generation of billing statement to admitted patients.

DUTIES AND RESPONSIBILITIES

• Creating and maintaining credit history files.
• Analyzing and assessing the creditworthiness of account/ client using external credit risk management tools/ reports.
• Supporting the collection efforts/ calls for accounts receivable portfolio.
• Documenting daily collections activity.
• Researching account disputes and billing discrepancies.
• Updates patient information to the system when needed to assure accuracy of billing for all services rendered in patients account.
• Reviews all postings before claim submission.
• Invoice processing for raising client month end invoices.
• Invoice processing for raising new client agreement charges, including first month's office

fees and deposit invoices.

• Invoice processing for raising for raising client monthly recurring charges for additional

services.

• Managing client's renewal and expansion agreements in the company billing system.
• Managing client's internal office moves and changes in the company billing system by

raising invoices and credit notes where appropriate

• Reconciliation of Invoices to statements
• Ensuring reports are generated for Management Accountants
• Maintain accurate and tidy filing systems of billing reports and back up documents
• Performing account/ payment reconciliations.
• Responding to credit inquiries from external and internal clients.
• Identifying delinquent accounts requiring external collection efforts.
• Arranges schedule of visit of clients for billing and collection purposes.
• Manages bills and informs customers regarding payments.
• Ensures strict confidentiality of financial records.

JOB SPECIFICATION

Education:

• Bachelor's/ College Degree in Business Studies/ Administration/ Management, Finance/ Accountancy/ Banking or equivalent or any Business course with units in Accounting.

Knowledge, Skills and Abilities

• High attention to detail, strong organizational skills, computer proficiency, good communication skills, demonstrated time management and problem solving skills and the ability to work well with others in a professional environment.
• Proficiency in MS Office Word, Excel, and Power Point.
• Can work effectively under pressure.
• Must have excellent communication, customer service and analytical skills.

Job Type: Full-time

Work Location: In person