Panel Assistant

5 days ago


Cubao, National Capital Region, Philippines HR Primo Management Services Full time

Join a global data and insights company that supports market research projects around the world.

As a Panel Assistant, you'll be part of the Panel Management team responsible for maintaining the company's online panel community. You'll manage panelist interactions, handle website operations, and ensure a smooth experience for users. This position is open to fresh graduates who are tech-savvy, customer-oriented, and eager to develop their career in a digital operations environment.

Key Responsibilities

  • Support panel management operations, focusing on website and application activities.
  • Handle panelist inquiries, point exchanges, and user account issues through online platforms.
  • Document work processes, update databases, and prepare regular reports.
  • Assist the VP for Global Panel & Partnership Development in panel management tasks.
  • Maintain and utilize internal tools for effective panel and data operations.
  • Monitor and compare the panel's performance against competitors to identify improvements.
  • Collaborate with cross-functional teams to enhance user satisfaction and system efficiency.
  • Participate in administrative tasks and team meetings as needed.
  • Uphold the company's positive public image through professional and responsive communication.

Qualifications

  • Bachelor's/College Degree in Business Management or Social Sciences (or related field).
  • Open to fresh graduates.
  • Good written and verbal communication skills in English.
  • Proficient in Microsoft Office applications.
  • Customer service-oriented, with a positive and open-minded attitude.
  • Interest in web operations, blog management, or social media (SNS) administration is an advantage.

What We Can Offer

  • Competitive compensation and performance-based incentives
  • Hybrid work arrangement
  • Career development in a global, multicultural environment
  • Supportive and collaborative team culture


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