
Customer Service
9 hours ago
- Coordinate and inquire rates and charges from overseas agents, shipping lines, and airlines for both air and sea import shipments.
- Prepare and provide timely and competitive quotations to clients based on their inquiries, specifically for assigned in-house key accounts.
- Process and manage bookings for import shipments related to assigned in-house key accounts, ensuring accurate and on-time handling.
- Conduct telemarketing and sales call visit activities to secure new clients and expand business with existing accounts, in line with company growth objectives.
- Prepare and submit monthly production reports to the immediate superior, reflecting account activity, quotations given bookings handled and secures business/lanes.
- Maintain strong communication and coordination with clients, agents, and internal teams to ensure excellent customer service and operational support.
Any other tasks that may be assigned.
Qualifications :
-Graduate of any business course.
-At least 1 year experience in import/export customer service or freight forwarding operations
-Cooperative, work oriented, focused, fast learner, initiative, efficient and must be computer literate.
Job Type: Full-time
Pay: From Php20,000.00 per month
Work Location: In person
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