Travel Customer Advisor

4 days ago

Taguig, National Capital Region, Philippines Trip Group Full time ₱300,000 - ₱450,000 per year

Our PH Customer Support Center is Hiring

Group Limited (Nasdaq: TCOM)is a leading one-stop travel service provider consisting of , Ctrip, Skyscanner, and Qunar. Across its platforms, Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites,and 24/7 customer service centers. Founded in 1999 and listed on Nasdaq in 2003, Group has become one of the largest travel companies in the world in terms of gross merchandise value.

At Group, Customer Support team is highly respected as the effort from this team is one of the key competitive advantages in our global expansion. We make sure that our folks have a pleasant work experience by offering global career opportunities, friendly and flexible working conditions, competitive total package, etc., you name it

What You Will Do

  • Assist customers with their inquiries and concerns in English via phone, chat, or e-mail
  • Communicate effectively with customers, showing empathy and patience
  • Work as part of a high-performing team, supporting and helping colleagues and Team Lead, as required
  • Advocate the Group culture both internally and externally
  • Assist with ad hoc projects, as assigned

What We Are Looking For

  • Good verbal and written English communication skills
  • At least 1-year experience in customer care center; travel industry experience, preferred
  • Has passion for helping and supporting others and gains sense of fulfillment from saving someone's day
  • Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays
  • Good computer skills and knowledge of MS Office tools
  • Positive and forward-thinking attitude; diligent and results-oriented
  • Must be amenable to work onsite

What We Offer

  • Fast-growing global platform
  • Global career opportunities
  • Professional coaching and training
  • Activities: Customer Service Day, Company Birthday Celebration, etc.
  • Competitive salary and compensation
  • Monthly & yearly performance bonus
  • Multiple allowance: meal, night shift transportation and weekend working shift
  • Dental, medical, vision benefits
  • Regular hours, Mondays - Fridays
  • Casual (e.g. T-shirts)

Click the link to learn more about What makes Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish

Find out more job opportunities at

Join us now, and have a good trip

  • Travel Experience Counselor III

    8 hours ago

    Taguig, National Capital Region, Philippines Carlson Wagonlit Travel (CWT) Full time $70,000 - $120,000 per year

    Purpose of the RoleDo you love to help people, like to solve problems, and enjoy working in a dynamic environment? If the answer is "yes", we should talk.Many of the world's best known and biggest companies and governments around the globe rely on CWT to keep their people connected – anywhere, anytime, anyhow – by providing an efficient, safe and secure...

  • Travel Designer

    4 days ago

    Taguig, National Capital Region, Philippines KMC Solutions Full time $60,000 - $80,000 per year

    Travel Designer | Onsite (BGC)Job Description:The Travel Designer is the operational cornerstone of Lartisien's bespoke luxury travel services, ensuring exceptional execution of personalized journeys for elite Voyager members. Collaborating closely within a Duo system : a unique collaboration between the Client Advisor and the Travel Designer : this...

  • travel designer

    4 weeks ago

    Taguig, National Capital Region, Philippines FIRST WORLD TRADER PROPRIETARY LIMITED TRADING AS EASYEQUITIES (PURPLE GROUP LTD.) Full time

    Make your next big career move by applying as KMC Solutions' next TRAVEL DESIGNERThe Travel Designer is the operational cornerstone of Lartisien's bespoke luxury travel services, ensuring exceptional execution of personalized journeys for elite Voyager members. Collaborating closely within a Duo system: a unique collaboration between the Client Advisor and...

  • Travel Consultant

    4 days ago

    Taguig, National Capital Region, Philippines Corporate International Travel & Tours Inc. Full time ₱500,000 - ₱1,000,000 per year

    CITTI ELITE Inc. is seeking a highly motivated and detail-oriented Travel Consultant to join our team. The ideal candidate will have a passion for travel, excellent customer service skills, and the ability to curate exceptional travel experiences for our clients. You will be responsible for planning, coordinating, and booking travel arrangements, ensuring...

  • Travel Experience Counselor II

    4 weeks ago

    Taguig, National Capital Region, Philippines Carlson Wagonlit Travel (Hauptsitz Deutschland) CWT Beheermaatschappij B.V. Deutschland Full time

    Job Description - Travel Experience Counselor II Travel Experience Counselor II Purpose of the RoleDo you love to help people, like to solve problems, and enjoy working in a dynamic environment? If the answer is "yes", we should talk.Many of the world's best known and biggest companies and governments around the globe rely on CWT to keep their people...

  • Travel Experience Counselor III

    3 weeks ago

    Taguig, National Capital Region, Philippines Carlson Wagonlit Travel (Hauptsitz Deutschland) CWT Beheermaatschappij B.V. Deutschland Full time

    OverviewJob Description - Travel Experience Counselor III (2500008R)Travel Experience Counselor III - ( 2500008R )Purpose of the RoleDo you love to help people, like to solve problems, and enjoy working in a dynamic environment? If the answer is "yes", we should talk.Many of the world's best known and biggest companies and governments around the globe rely...

  • Servicing Travel Advisor IV, Private Client Services

    4 days ago

    Taguig, National Capital Region, Philippines JPMorgan Chase & Co. Full time ₱900,000 - ₱1,200,000 per year

    Job Description Embark on your travel career journey and become an essential part of our team, delivering outstanding service to travel clients while upholding our reputation for excellence. As a Service Travel Advisor IV in Chase Travel, you will contribute significantly to delivering extraordinary customer service to our travel clients and...

  • Beauty Advisor

    2 days ago

    Taguig, National Capital Region, Philippines JOB CONNECT RESOURCES INC. Full time ₱69,500 - ₱155,000 per year

    Beauty Advisor Job DescriptionWe are looking for a knowledgeable beauty advisor to assist our clients with meeting their skincare needs by giving product demonstrations and makeovers. The beauty advisor will give beauty advice, suggest and sell products, explain how the products work, demonstrate how to use the products, and operate the cash register.A...

  • Travel Experience Counselor III

    7 hours ago

    Taguig, National Capital Region, Philippines CWT Full time ₱900,000 - ₱1,200,000 per year

    Purpose of the RoleDo you love to help people, like to solve problems, and enjoy working in a dynamic environment? If the answer is "yes", we should talk.Many of the world's best known and biggest companies and governments around the globe rely on CWT to keep their people connected – anywhere, anytime, anyhow – by providing an efficient, safe and secure...

  • Travel Experience Counselor III

    7 hours ago

    Taguig, National Capital Region, Philippines CWTSatoTravel Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionJob Description - Travel Experience Counselor III R)Travel Experience Counselor III R)Purpose of the RoleDo you love to help people, like to solve problems, and enjoy working in a dynamic environment? If the answer is "yes", we should talk.Many of the world's best known and biggest companies and governments around the globe rely on CWT to keep...