DIGITAL ASSISTANT
3 days ago
Be the organizational powerhouse behind Zalora's success. Apply today and help one of the #1 shopping application keep things running like clockwork Fresh graduates are welcome to apply.
JOB DESCRIPTION:
- Oversee and execute day-to-day operations for assigned brand accounts or PSS back-end administrations, ensuring timely and accurate reporting to internal stakeholders and brand partners.
- Coordinate with external (suppliers, vendors etc.) and Internal (warehouse, buyer, and tech etc.) stakeholders to resolve issues and ensure data availability, accuracy, and integrity.
- Assist in the onboarding process for new external brands by coordinating live timelines, communicating requirements, and executing store setup and planning to ensure a smooth and timely launch.
- Assist in digital store operations, including product listing creation, inventory updates, order issue resolution, and general store management tasks.
- Drive improvements in operational processes and inventory reporting by investigating discrepancies, performing reconciliations, and managing all related communications.
- Collaborate closely with internal teams (commercial, tech, logistics, etc.) and external partners to ensure seamless project execution and communication.
- Work closely with the Key Account Management team to align on marketing schedule, new assortments, and updates, while ensuring the achievement of performance, quality, and KPI goals for assigned accounts.
- Identify, implement, and standardize best practices to drive continuous process improvements within account operations.
- Product catalog management (product creation, listing enrichment, price updates, etc.)
- Account operations (order status checks, operational troubleshooting, seller rating management, etc.)
- Reporting support (tracker updates, data processing, etc.)
- TikTok live operation support
JOB QUALIFICATIONS: (MUST HAVE)
- Bachelor's degree in Business, Operations, Analytics, or a related field.
- Strong analytical skills with a high level of proficiency in MS Excel; experience with data quality, cleaning, and validation tools is an advantage.
- Comfortable working with large datasets and digital platforms.
- Self-starter with a proactive attitude, able to thrive in a fast-paced and dynamic environment.
- Excellent attention to detail, organizational, and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external partners.
- Results-driven, adaptable, and eager to take on new challenges
You can also send your resume via email: with a subject of [FOR DIGITAL ASSISTANT]
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