Current jobs related to Daily Banking Specialist - Cebu City, Central Visayas - JP Morgan Chase & Co
-
Cebu City, Central Visayas, Philippines JPMorganChase Full time $70,000 - $120,000 per yearJOB DESCRIPTIONJoin our team Help shape the business and drive the culture of being Number One for Customer Service across all industries, be the Best Place to Work and be the Number One Bank in the UK.As a Daily Banking Specialist in our International Consumer Banking team, you will be working in a dynamic, rapid-paced environment. Your role will involve...
-
Cebu City, Central Visayas, Philippines JPMorganChase Full time $70,000 - $120,000 per yearJob DescriptionJoin our team Help shape the business and drive the culture of being Number One for Customer Service across all industries, be the Best Place to Work and be the Number One Bank in the UK.As a Daily Banking Specialist in our International Consumer Banking team, you will be working in a dynamic, rapid-paced environment. Your role will involve...
-
Technical Banking Specialist
1 week ago
Cebu City, Central Visayas, Philippines beBeeExpert Full time $80,000 - $100,000Job OpportunityA technical specialist or consultant is required to work on the Avaloq banking suite, focusing on one of three modules: Accounting, Credit, or Payments.Key ResponsibilitiesConfigure and implement the Avaloq banking system with a focus on either Accounting, Credit, or Payments.Collaborate with clients and stakeholders to gather requirements,...
-
Phone Banking Specialist
4 days ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱300,000 per yearPhone Banking SpecialistCebu City | Onsite | Shifting / Night ShiftQualifications:High School graduate, or completed at least 2 years in college with no back subjectsWith at least 1 year of international BPO experience (for HS & undergraduates)College graduates with or without prior BPO experience are welcome to applyStrong English communication...
-
Corporate Banking Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines beBeeRelationship Full time ₱900,000 - ₱1,500,000Job OpportunityWe are seeking a seasoned Corporate Banking professional to join our team in a key role that involves account/relationship management, marketing and delivery of bank products and services.This role requires the ability to solicit new customers and build strong relationships with existing ones to achieve mandated targets and maximize...
-
F2P Bank Operations Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines Lexmark Full timeJoin to apply for the F2P Bank Operations Specialist role at LexmarkLexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or...
-
F2P Bank Operations Specialist
3 weeks ago
Cebu City, Central Visayas, Philippines Lexmark Full timeOverviewJoin to apply for the F2P Bank Operations Specialist | Hybrid role at Lexmark. Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just...
-
Senior Banking Implementation Specialist
1 week ago
Cebu City, Central Visayas, Philippines beBeeExpert Full time ₱800,000 - ₱1,200,000We are seeking a seasoned banking expert to spearhead the configuration and implementation of Avaloq's core banking suite.Key ResponsibilitiesConfigure and implement Avaloq banking software, focusing on one of three key modules: Accounting, Credit, or Payments.Collaborate with clients and the Avaloq team to gather requirements, design solutions, and execute...
-
Experienced Banking Platform Specialist
1 week ago
Cebu City, Central Visayas, Philippines beBeeBanking Full time $100,000 - $150,000Highly skilled professionals are sought to join a prestigious IT company in Poland. The team specializes in developing business web software solutions for global clients.The successful candidate will be responsible for implementing and configuring the Avaloq banking suite, focusing on one of the following modules: Accounting, Credit, or Payments. Key...
-
Senior Banking Liaison Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines beBeeClient Full time ₱1,500,000 - ₱2,200,000Job ProfileThe Client Relationship Officer is a vital component in supporting the Priority Banking business by managing front-line interactions with high-net-worth clients.The ideal candidate will be responsible for assisting with routine transactions, serving as the key coordinator between Relationship Managers, Retail Banking Store Sales Officers, and...
Daily Banking Specialist
2 weeks ago
Join our team Help shape the business and drive the culture of being Number One for Customer Service across all industries, be the Best Place to Work and be the Number One Bank in the UK.
As an Everyday Banking Specialist in our International Consumer Banking team, you will be working in a dynamic, rapid-paced environment. Your role will involve providing top-notch service and support to our customers, addressing their financial needs. You will communicate with customers through their preferred channels, be it verbal or written, via call or chat. Your ability to think creatively to resolve customer issues, provide valuable insights, and contribute positively to our team will be key. This role offers you the opportunity to shape customer experiences and contribute to our goal of being the number one bank in the UK.
Job Responsibilities
- Provide best-in-class customer service, through phone and chat, handling "everyday banking" issues from the customers, which includes guiding customers how to use our product and technical troubleshooting concerns.
- Process disputes as requested by customers.
- Identify, capture, and resolve complaints from customers within the agreed service levels.
Preferred Qualifications, Capabilities and Skills
- Experience handling UK clients/customers is a huge plus
- Proactive and tireless in pursuing changes that will benefit customers, colleagues or both
- Expertise with multiple browsers, multiple tabs, window navigation and instant messenger tools
Required Qualifications, Capabilities and Skills
- Required to abide by all applicable regulatory and department practices and procedures
- Approach problems logically and with good judgment to ensure the appropriate customer outcome
- Create appropriate decisions on behalf of the customer quickly and effectively
- Prioritize work effectively to ensure efficiency and Ability to think critically, exercise independent judgement
- Engaging actively and taking ownership of each customer experience, effectively managing expectations and providing appropriate solutions
- Knowledgeable on Windows Operating Systems and Microsoft Office Tools
- Possesses a business owner mindset and applies the same in their role
- Completed at least 2 years in college or, Completed the K-12 Curriculum or,
- High school graduate with 1 year customer-interfacing work experience or,
- Completed a 2-year vocational/certificate course with 1 year customer-interfacing work experience
- Fresh Graduates are welcome to submit their applications
