Process Expert

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

We Offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Job Description Summary:

The position requires ensuring proper and timely order management, modifications, error handling, timely and accurate customer billing/invoicing. In addition, this role requires constant coordination with operations and other finance teams. Hence, the candidate needs to be good in verbal and written English communication skills.

Key Responsibilities

• Ensure timely and qualitative creation of Sales & Purchase orders.

• Ensure timely and qualitative Customer Invoicing.

• Ensure all Contract & Prices are in place & timely updated.

• Understand the business model of the correlation SO & PO, ensuring timely recognition of the Revenue & Cost.

• Identify & apply corrective actions on system interface & conduct necessary reconciliations.

• Maintain Volume trackers and adhere/sustain established control mechanisms.

• Meet adhoc customer requirements/ exceptions and ensure that the requirements are fulfilled with a sense of urgency.

• Ensure Standard Operating Procedures (SOP) and SLA's are prepared and maintained for all processes handled in the GSC and necessary amendments are done.

• Take ownership in building & maintaining Visual management Systems as per Process Excellence standards.

• Take ownership, track and monitor and achieve KPI's related to the process.

• Implement Kaizens, Cost Saving/Value Addition Projects identified.

• Ensure best practice is shared within teams in the GSC.

Required Education/Work Experience

• With vast experience in financial operations within the logistics industry and business to business (B2B).

• Graduate of Bachelor's Degree of any course.

• Willing to work on a night shift schedule and hybrid working arrangement.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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