Full Time Barista

4 days ago

Taguig, National Capital Region, Philippines Infinity Outsourcing Services Full time $104,000 - $130,878 per year

A barista prepares and serves coffee, tea, and other beverages, often working in a quick-service environment. Key duties include taking customer orders, operating espresso machines, maintaining a clean and safe workspace, managing inventory, and providing excellent customer service by creating a welcoming atmosphere and educating customers about menu items. Baristas must be skilled in preparing various drinks, knowledgeable about products, and able to work efficiently in a fast-paced setting.

Core Responsibilities

  • Beverage Preparation:

Expertly preparing and serving various coffee, tea, and other cold drinks according to established recipes and quality standards.
- Customer Service:

Providing a welcoming, friendly, and engaging atmosphere, taking orders, making recommendations, and resolving any customer issues or questions.
- Sales & Order Management:

Accurately taking customer orders, processing payments (cash, card, mobile), and potentially upselling other menu items.
- Equipment Operation & Maintenance:

Safely operating and maintaining coffee-making equipment and other food preparation machines, troubleshooting issues, and reporting problems to management.
- Workplace Maintenance:

Maintaining the cleanliness and sanitation of the workstation, including equipment, serving areas, and common spaces, while following health and safety guidelines.
- Inventory & Stocking:

Monitoring inventory levels, replenishing supplies such as coffee beans, pastries, and other products, and assisting with restocking as needed.

Key Skills & Qualifications

  • Customer Service Skills:

The ability to be polite, positive, and engaging with customers to foster a friendly atmosphere.
- Product Knowledge:

Detailed knowledge of coffee beans, brewing methods, and menu items to educate customers and answer their questions.
- Operational Efficiency:

The ability to work quickly and efficiently, handle orders with precision, and maintain an appropriate customer flow.
- Attention to Detail:

High attention to detail in preparing drinks, following recipes, and maintaining a clean and organized workspace.
- Teamwork:

Contributing to a positive and collaborative work environment with colleagues and providing assistance as needed.
- Adaptability:

The ability to adapt to dynamic situations, work in a fast-paced environment, and manage different tasks simultaneously.

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