Senior Credit Controller

ABOUT IQ-EQ

We're a leading Investor Services group offering end-to-end services in administration, accounting, 

reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global 

workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) 

exceeding US$750 billion. We work with 13 of the world's top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology 

including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we 

deliver intelligent solutions through a combination of technical expertise and strong relationships 

based on deep client understanding. 

We're driven by our Group purpose, to power people and possibilities.

We are looking for a new Senior Credit Controller to join our International Finance Team based in the Philippines, supporting with all our credit control activities across a portfolio of businesses in the UK, Ireland and Crown Dependencies region.  The ideal candidate will bring experience in business-to-business credit control, with ideas on how to strive for best practice, as well as being a self-starter with a hands-on, can-do attitude.

Responsibilities:

• Maintaining accurate records / Daily update of aging report (Debtor Report)
• Weekly reconciliation of aging report
• Maintain Client Contact list
• Provide detailed SOA / Sending payment reminder according to procedure
• Following up with internal & external clients by email or phone (as necessary)
• Investigating and resolving any irregularities or enquiries (internal and external)
• Liaising with operational teams
• Effective and timely completion of other activities as directed from time to time
• Build an effective relationship with all parts of the business, delivering a well-respected and efficient service for the Credit Operations process
• Assist with driving process optimization across the Credit Control Function

Desired Skills and Experience:

• Minimum 5 years of prior experience with Credit Control / Accounts Receivable process, with a focus on Business to Business collections
• Strong Communication skills both written and verbal (Fluent in English)
• Experience in preparing reports for Senior Management Level Audience
• Detailed oriented with organisational and analytical skills
• Proactively takes ownership of work with a drive for results
• Ability to work independently
• Strong MS Office & Computer Skills
• Understanding of multi-currency, working in a global environment
• Strong Reconciliation skills

High degree of Professionalism

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and 

maintaining long-term relationships with all our stakeholders – including our employees, clients, and 

local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our 

clients, our planet, or our governance. Our ongoing success as a business depends on our 

sustainability and agility in a changing and challenging global landscape. We're committed to fostering 

an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion 

steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable 

us to invest in growing our employees' careers, while our hybrid working approach supports our 

employees in achieving balance and flexibility while remaining connected to their colleagues. We 

want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve 

their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in 

an environment where only 15% of all private equity and venture capital firms are gender balanced.

We're committed to growing relationships with our clients and supporting them in achieving their 

objectives. We understand that our clients' sustainability and success leads to our sustainability and 

success. We're emotionally invested in our clients right from the beginning.