Sales Associate
6 days ago
- Provide excellent customer service by greeting walk-in customers within 30 seconds and assisting them in selecting products based on their needs and preferences.
- Achieve team and individual daily sales targets through effective upselling and cross-selling of motorcycle accessories and gear.
- Demonstrate in-depth product knowledge by staying updated on features, benefits, promotions, and new arrivals, ensuring 100% accuracy in product information shared with customers.
- Conduct proper installation of purchased accessories (e.g., top box, bracket, cellphone holder, intercom) within 15–30 minutes post-transaction to ensure immediate customer satisfaction.
- Ensure transaction accuracy by double-checking receipts and verifying purchased items before releasing them to customers.
- Maintain store cleanliness and orderliness in assigned areas throughout the shift, including merchandise displays, shelves, and common areas.
- Monitor display inventory levels daily and report any stock variances or low inventory to the Store Operations Supervisor before end-of-day shift.
- Handle customer feedback, concerns, and complaints within the same day in a professional, solution-focused manner that supports customer retention.
- Document customer purchases visually by taking photos of clients with their bought items for marketing use, ensuring consent is recorded.
- Participate in team collaboration efforts, including weekly meetings and seasonal support activities, to contribute ideas and solutions that improve store performance and customer satisfaction.
Job Type: Full-time
Benefits:
- Company events
- Employee discount
- Health insurance
- Paid training
- Promotion to permanent employee
Language:
- English (Preferred)
Work Location: In person
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