Telco Supervisor

2 hours ago

Cebu City, Central Visayas, Philippines UNIJOBS INTERNATIONAL MANPOWER Full time ₱900,000 - ₱1,200,000 per year

A telco supervisor job description includes leading and managing a technical team, overseeing telecommunication system installation and maintenance, troubleshooting network issues, and ensuring adherence to safety and quality standards. This role also involves implementing process improvements, training staff, managing work orders, and collaborating with other departments to meet telecommunications requirements.

Key responsibilities

  • Team leadership: Guide, train, and support a team of technicians or specialists, delegate tasks, and monitor performance.
  • System oversight: Manage the installation, configuration, and maintenance of telecommunication systems, including voice, data, and video networks.
  • Technical support: Troubleshoot complex technical issues to minimize downtime and ensure optimal network performance.
  • Operational management: Oversee daily operations, ensure safety and quality compliance, and manage work orders or field operations.
  • Process improvement: Develop and implement new procedures and technologies, and identify opportunities for process improvements to enhance efficiency.
  • Collaboration: Work with other departments to understand their needs and develop appropriate solutions.
  • Vendor management: Manage vendor relationships and negotiate contracts for equipment and services.
  • Documentation and reporting: Maintain records and documentation, and prepare reports on team and project performance.

Required skills and qualifications

  • Technical knowledge: Proficiency in telecommunication systems, network performance, and troubleshooting is essential.
  • Leadership and communication: Strong skills in managing, coaching, and communicating with a team are necessary.
  • Project management: Experience in managing projects, coordinating with teams, and ensuring work is completed on time and to standards.
  • Problem-solving: Ability to identify and resolve complex technical and operational problems.
  • Education: Often requires a bachelor's degree in a relevant field like engineering or a related area.
  • Experience: Previous experience as an individual contributor in the telecom industry is typically required.

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