Escrow Coordinator

Internal Job Title: Loan Transaction Coordinator

Type of Employment: Full Time

Desired No. of Hours per Week: 40

Job Level: Mid-Senior Level​​​​​

Who You Are

The Transaction Coordinator manages the administrative and operational steps of the loan process from initial intake through closing and post-closing setup. This role ensures all loan documents, schedules, and communication meet Enact Partners' standards for precision, timeliness, and service.

The ideal candidate is organized, detail-oriented, and experienced in escrow, title, or loan processing. This person should be comfortable managing multiple active files, coordinating with several parties, and maintaining accurate data across systems.

​​​​​​​What You'll Do​​​​​​

1. Loan File Coordination

• Manage loan files from application through closing, ensuring all required documents are collected, reviewed, and properly stored.

2. Communication and Scheduling

• Serve as the primary point of contact for borrowers, brokers, escrow, title, and internal team members.
• Coordinate meetings, inspections, deadlines, and closing schedules.
• Follow up consistently on outstanding items and communicate updates to all parties.
• Support clear, timely messaging to keep transactions on track.

3. Third-Party & Vendor Coordination

• Order and coordinate appraisals, environmental reports, title updates, insurance verifications, and other property-related third-party reports.
• Communicate with vendors to confirm timelines, scope, fees, and delivery expectations.
• Track receipt of all reports and ensure completed documents are uploaded, reviewed for completeness, and routed to the appropriate team members.
• Resolve delays or discrepancies by following up proactively with vendors and informing the internal team when deadlines may be affected.

4. Document Review and Quality Control

• Review settlement statements, escrow instructions, insurance binders, and entity documents for accuracy.
• Confirm alignment between approved loan terms, internal checklists, and closing documents.
• Track and verify that all pre-closing conditions are satisfied.
• Complete post-closing tasks such as organizing signed documents and verifying completeness.

5. Project Management and Process Support

• Manage important deadlines and escalate delays or risks as needed.
• Maintain accurate loan status updates for management and underwriting teams.
• Support workflow improvements that enhance efficiency and reduce manual steps.
• Assist with loan onboarding and coordination with loan servicers after closing.

What We're Looking For

• 3+ years of experience in escrow, title, loan processing, or transaction coordination.
• Strong understanding of real estate closing steps and document flow.
• Experience coordinating appraisals and third-party vendor reports preferred.
• Excellent organizational skills and attention to detail.
• Strong communication and follow-up abilities with U.S.-based team members.
• Proficiency in Microsoft 365 and CRM systems (Zoho preferred).
• Ability to manage multiple active transactions with accuracy and consistency.

Tools You'll Use

• Zoho One Suite: CRM, Projects, Flow
• Microsoft 365: Excel, Teams, SharePoint
• File Management: Dropbox, title and escrow portals
• Internal Checklists and Trackers

What We Offer:

• Free HMO Coverage: Premium healthcare access at no cost
• Work From Home: Fully remote setup with local support
• Generous Paid Time Off: Start with 18 paid leaves annually
• U.S. Holiday Observance: Enjoy U.S. holidays off
• Professional Environment: Join a supportive, growth-oriented global team

Job Type: Full-time

Pay: Php55, Php65,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Health insurance
• Opportunities for promotion
• Work from home

Application Question(s):

• How many years of experience do you have in escrow, title, loan processing, or transaction coordination?
• Do you have experience with real estate closing processes and document flow?
• Have you coordinated appraisals or managed third-party vendor reports?

Work Location: Remote