Change Management Assistant Manager

Key Responsibilities

Change Management

• Work with management and assist in the design and execution of strategies for implementing changes.
• Drive the change management process from planning to delivery of change management deliverables as well as to communicate changes to relevant stakeholders.
• Initiate and analyze proposed changes and assess the impact of changes on affected processes and applications.
• Assess change readiness and determine if the change is ready for release (go or no go)
• Review drafts and collaterals to be disseminated across relevant stakeholders and facilitate meetings to ensure alignment across these stakeholders.

Stakeholder Engagement & Enablement

• Identify and map the stakeholders who will be affected by the change (directly and indirectly), and understand their needs, expectations, and concerns.
• Collaborate with process owners and HRS in identifying training needs for stakeholders who will be impacted by the change.
  • Manage/allocate resources to enforce change.
• Ensure that all process owners and stakeholders are duly trained and ready for the change.
• Monitor progress of stakeholders in the adoption of the change.
• Communication Management
• Communicate the purpose, benefits, and process of the change, and solicit feedback and input from the stakeholders.
  • Create a communication plan to ensure that stakeholders are aware of each step of the change process.
• Communicate successes, issues, modification, etc. to concerned stakeholders to ensure stakeholders' support.

Change Governance

• Define methodology and framework of the Change Management team to align with the overall strategy and framework of the Change Management Office.
• Create and periodically update Change Management policies and procedures.
• Monitor and manage the day-to-day tasks and activities of the Change Management team
• Ensure complete documentation and proper tracking on all change initiatives.
• Prepare and submit regular report on the status of all change initiatives.
• Perform other tasks within the scope of the Change Management Office

Minimum Qualifications: Qualifications:

• Bachelor's Degree in any field or equivalent relevant work experience required;
• At least 8 years of work experience in Change Management or organizational change
• Knowledge of, and experience in, change management principles and methodology.
• With an experience on project management
• Exceptional communication skills (both verbal and written) a must.
• Ability to work in a high-performance team environment, while providing back-up support on an as needed basis within the customer service organization.
• Excellent interpersonal skills.
• Proven time management, organizational, and prioritizing skills.
• Ability to manage multiple tasks simultaneously while paying strict attention to details within the work that is being performed.
• Ability to use Microsoft Office Suite

Concepcion Industrial Corporation (CIC) is a leading provider of consumer lifestyle and enterprise solutions in the Philippines. Established in 1962 by Jose Concepcion Sr., the company began as a manufacturer and distributor of Carrier air conditioning units. Over the years, CIC has expanded its portfolio to include a wide range of products and services designed to meet the needs of Filipino homes and businesses. CIC operates through several subsidiaries, including Concepcion-Carrier Airconditioning Company (CCAC), Concepcion Durables Inc. (CDI), Concepcion Midea Inc. Philippines (CMIP), Concepcion Otis Philippines Inc. (COPI), Concepcion Business Services Inc. (CBSI), and Cortex Technologies Corporation (CTC). These subsidiaries offer products and services such as air conditioning, refrigeration, elevators, escalators, and small domestic appliances. With a history spanning over six decades, CIC continues to be a trusted name in the industry, committed to improving the lives of Filipino consumers through innovative and reliable products.