Learning & Development Specialist - Bacolod, Philippines

23 hours ago

Bacolod City, Western Visayas, Philippines Transcom Full time $40,000 - $60,000 per year
  • Facilitate Leadership Development workshops and other learning initiatives included in the programs offered by the Learning and Development Team.
  • Partner with leaders in identifying current or potential gaps and design interventions such as leadership effectiveness workshops, team building sessions and other stand alone courses for professional and personal leadership development.
  • Drive ACX Transcom's talent development framework and ensure alignment with the initiatives thru implementation of development programs using various methodologies and technology.
  • Ensure all content and delivery methods (both delivery and supporting materials) drive the desired behaviour and mindset shift as well as building competence, confidence and knowledge.
  • Collaborate with other L&D Specialist/s on learning needs analysis, provide guidance on course development, execute the delivery and certification, and evaluate effectiveness to ensure the practical application of learning.
  • Create and/or conduct follow-through activities for workshops or other learning initiatives offered by the Learning and Development Team.
  • Promote attendance and participation to Learning and Development programs through different platforms e.g. cross-group meetings, townhalls, etc.
  • Prepare and publish timely and accurate reports for internal and external stakeholders as needed.
  • Work on Learning and Development projects assigned by the Learning and Development Manager.
  • Perform training administrative functions and other related tasks, as assigned.
What we are looking for:
  • College graduate of any 4 - year course, or equivalent working experience.
  • 1-2 years organizational and leadership development or related experience in a BPO environment.
  • 1-2 years coaching experience.
  • Stakeholder Management.
  • Thorough knowledge and skills in Facilitation, Presentation, and Classroom Management.
  • Sufficiently competent in Google Docs, Sheets. Slides, Forms and other Google for Work applications.
  • Strong verbal and written communication skills (English).
  • Able to adjust to different working environments.
Skills Requirements:What's in it for YOU

Transcom

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