Thai Customer Care Process Lead

4 days ago

Manila, National Capital Region, Philippines Capgemini Full time $104,000 - $130,878 per year

Digitally resolve customer issues with the highest level of professionalism and integrity to ensure customer satisfaction and retention.

Skills (competencies)

Job Description
Experience Required:
Strong Communication & Customer Service Skills ( Thai, English language)

Minimum 5 Years Of International Contact Center Experience
Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools

Prior Digital/call Center Experience Preferred.
Familiarity with Microsoft Office applications.

Must possess excellent written and oral communication, listening, and comprehension skills.

Must possess effective time management and organizational skills.

Stellar customer service skills and the ability to de-escalate customer frustration.

Superior problem-solving skills and the ability to work independently and objectively.

Dedication to the customer experience with the ability to build and maintain strong relationships.

Team oriented and self-motivated.

Strong ability to manage multiple tasks and interactions while prioritizing requests and concerns.

Sound decision making.

Must be able to effectively adapt to accelerating changes.

For remote work a secure workspace and effective internet connectivity is necessary.

Work Set-up

With 3-4 months onsite training before hybrid

Willing to work in McKinley , Taguig

  • Thai Customer Care Process Lead

    4 days ago

    Manila, National Capital Region, Philippines Capgemini Full time ₱900,000 - ₱1,200,000 per year

    Thai Customer Care Process Lead Digitally resolve customer issues with the highest level of professionalism and integrity to ensure customer satisfaction and retention. Skills (competencies) Job Description Experience Required:Strong Communication & Customer Service Skills ( Thai, English language)Minimum 5 years of international contact center...

  • Thai Customer Care Senior Associate

    4 days ago

    Manila, National Capital Region, Philippines The HIRD Corp. Full time ₱900,000 - ₱1,200,000 per year

    We are seeking a dedicated Thai Customer Care Senior Associate to digitally resolve customer issues with the highest level of professionalism and integrity, ensuring exceptional customer satisfaction and retention.Key Responsibilities:Address customer inquiries and issues promptly and professionally through digital channels.Utilize strong communication and...

  • Thai Customer Care Senior Associate

    2 days ago

    Manila, National Capital Region, Philippines Capgemini Full time ₱900,000 - ₱1,200,000 per year

    Thai Customer Care Senior Associate Digitally resolve customer issues with the highest level of professionalism and integrity to ensure customer satisfaction and retention. Job Description - Grade Specific Experience Required:Strong Communication & Customer Service Skills in Thai & English language.Minimum 2.5 years of international contact center...

  • Thai Customer Care Senior Associate

    2 days ago

    Manila, National Capital Region, Philippines Capgemini Full time ₱900,000 - ₱1,200,000 per year

    Thai Customer Care Senior AssociateDigitally resolve customer issues with the highest level of professionalism and integrity to ensure customer satisfaction and retention.Job Description - Grade SpecificExperience Required:Strong Communication & Customer Service Skills in Thai & English language.Minimum 2.5 years of international contact center...

  • Thai Bilingual Sales Representative

    2 days ago

    Manila, National Capital Region, Philippines Top Source Executive Search Full time ₱80,000 - ₱115,000 per year

    We are looking for Thai Bilingual Sales Representatives who can deliver excellent customer experiences while actively driving sales growth in a professional, remote-work environment.Role SummaryThe Thai Bilingual Sales Representative will act as the main point of contact for customers. Handling inquiries with professionalism, identifying needs, and...

  • Head Chef

    2 days ago

    Manila, National Capital Region, Philippines Thai Mango by Chef Kim Full time $104,000 - $130,878 per year

    About the role We are seeking an experienced and talented Head Chef to lead our culinary team at Thai Mango by Chef Kim' in Manila City, Metro Manila. As our Head Chef, you will be responsible for overseeing all kitchen operations, developing innovative menus that showcase the finest Thai food, and inspiring your team to deliver exceptional dining...

  • Customer Success Lead

    4 days ago

    Manila, National Capital Region, Philippines Abby Care Full time ₱1,200,000 - ₱2,400,000 per year

    We're Making Family Care PossibleAt Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving.Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care they already...

  • Customer Success Lead

    1 week ago

    Manila, National Capital Region, Philippines Abby Care Full time ₱1,200,000 - ₱2,400,000 per year

    About Abby CareMaking family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care...

  • Bilingual Customer Service Representative

    4 days ago

    Manila, National Capital Region, Philippines Top Source Executive Search Full time ₱80,000 - ₱115,000 per year

    We are currently seeking Bilingual Customer Service Representatives (Thai/English) who are dedicated to providing exceptional service in a professional, remote-work environment.Role SummaryThe Bilingual Customer Service Representative will serve as the first point of contact for the clients and their customers. You will provide support in Thai alongside...

  • Accounting Executive

    1 week ago

    Manila, National Capital Region, Philippines Thai Wah Public Company Limited Full time ₱900,000 - ₱1,200,000 per year

    Thai Wah International Philippines, a subsidiary of Thai Wah Public Company Limited is looking for Tax & Accounting Executive who have passion in tax and accounting to be part of our team. This position requires experience with at least 3-5 years of experience in tax and accounting.Key Responsibilities:Prepare and record journal entries for purchases, sales,...