Medical Biller

3 days ago

Manila, National Capital Region, Philippines Virtual Rockstar Full time

This is a remote position.

Virtual Rockstar is hiring a full-time Medical Biller on behalf of our client, an established outpatient physical therapy practice located in New Mexico. This role will focus on claims processing, payment posting, denials management, and—most importantly—strengthening the clinic's accounts receivable function.

About Our Client

Our client is a long-standing outpatient orthopedic and hand therapy practice with over 20 years of service in their community. Their culture is centered around collaboration, fun, and a strong commitment to excellent patient care and professional growth. They empower team members to follow their passion while receiving consistent support from leadership.

Responsibilities

Accounts Receivable (Primary Focus)

  • Monitor and reconcile the accounts receivable ledger and maintain accurate A/R records.

  • Follow up on outstanding balances and resolve payment discrepancies to support healthy cash flow.

  • Generate and distribute monthly statements to patients/clients.

  • Maintain accurate records of all financial transactions related to accounts receivable.

  • Complete patient refunds, support collections workflows, and post zero-balance EOBs as needed.

Claims & Billing Operations

  • Process and submit insurance claims accurately and in a timely manner.

  • Follow up on unpaid claims, research claim status, and take appropriate action to drive resolution.

  • Post payments to patient accounts (insurance and patient payments) and ensure accurate allocation.

  • Resolve billing discrepancies, including correcting errors and rebilling corrected claims.

  • Review denied claims, prepare appeals, and rework claims to ensure proper reimbursement.

  • Ensure compliance with billing and coding regulations and maintain clean documentation for audit readiness.

  • Generate billing and A/R reports for leadership, as needed.

Requirements

  • 2+ years of medical billing experience, ideally in an outpatient rehab setting (physical therapy strongly preferred).

  • Experience with accounts receivable ownership, including statements, follow-up, reconciliation, and discrepancy resolution.

  • Strong denials management experience (research, correction, rebilling, and appeals).

  • Experience with Prompt EMR is strongly preferred (client requested PT clinic + Prompt experience).

  • Strong attention to detail and ability to maintain accurate financial records and documentation.

  • Comfortable working in MS Teams, email, and using MS Word/Excel for tracking and reporting.

  • Professional, reliable, and able to communicate clearly with the billing team and leadership.

Benefits

  • Competitive salary commensurate with experience.

  • Opportunities for professional development and growth.

  • Work in a dynamic and supportive team environment.

  • Make a meaningful impact by helping to build and strengthen families across the globe.

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