BPO Operations Manager

The OpportunityWe are seeking for experienced BPO Operations Leaders to join our dynamic team in Taguig City, Metro Manila. As a Director, VP, or SVP-level Operations Leader, you will play a pivotal role in overseeing and driving the success of our world-class call center and customer service operations.Key ResponsibilitiesProvide strategic leadership and...

#Greatmindsdontthinkalike:At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.About The RoleWork alongside...

Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.About the Role1\\. Work...

Job DescriptionAs an Operations Manager, the resource will directly oversee the program functioning and personnel to ensure positive morale and effective daily operations. The resources will need to cater to the client and internal customers through the development and implementation of best cell center methods and procedures. The resources will need to come...

Responsibilities:Oversee the team's daily operations, including attendance, performance, and communication. Monitor team progress towards goals. Analyze and report business performance data to Client Evaluate team management performance. Ensure timely and transparent communication with Client Allocate resources to meet customer's long-term strategic...

COMPANY PROFILE: In the Philippines, this BPO company began operations in 2007. In every aspect of the call center and back office, they are regarded as one of the best options.Position: BPO TrainerCompany Industry: BPO CompanyWork Location: BGC, Taguig CityWork Schedule: Shifting ScheduleSalary: Php35,000 - Php40,000 packageWork Set Up: Work on...

Job DescriptionAs an Operations Manager, the resource will directly oversee the program functioning and personnel to ensure positive morale and effective daily operations. The resources will need to cater to the client and internal customers through the development and implementation of best cell center methods and procedures. The resources will need to come...

As an Operations Manager in RCM (Revenue Cycle Management), the resource will directly oversee the program functioning and personnel to ensure positive morale and effective daily operations. The resources will need to cater to the client and internal customers through the development and implementation of best cell center methods and procedures. The...

Job Description SummaryJob OverviewOversees, supervises and manages the operational aspects of ongoing projects and programs ensuring quality deliverables on time and within budget. Will ensure that all project work is completed in accordance with SOPs, policies and practices. Manage staff in accordance with organization's policies and applicable...

Job Title: BPO TrainerAbout the Role:We are looking for an experienced and versatile Call Center Trainer to support our growing team of customer service and support agents. You will lead onboarding and ongoing training sessions focused on product knowledge, customer service excellence, communication skills, and call handling techniques.Your goal is to...