Service Desk Analyst – German Speaker

Req number: R6708Employment type: Full timeWorksite flexibility: Hybrid Who we areCAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held...

Req number: R6709Employment type: Full timeWorksite flexibility: Hybrid Who we areCAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held...

Role : Service Desk Specialist – French or German languageLocation : Alabang MuntinlupaWork Type : Hybrid - 3 days onsite in a weekWork Shift : Shifting ScheduleJob Description:POSITION OBJECTIVE/ JOB SUMMARY:(Brief description of why the position exists or the overall purpose of the job.)The Service Desk Specialist I is responsible for providing 1st level...

Directio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating...

Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...

Req number: R6712Employment type: Full timeWorksite flexibility: Hybrid Who we areCAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held...

Req number: R6711Employment type: Full timeWorksite flexibility: Hybrid Who we areCAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held...

We're Hiring: Service Desk - French We are looking for a dedicated and skilled Service Desk professional fluent in French to join our team. The ideal candidate will provide exceptional customer service, troubleshoot technical issues, and ensure user satisfaction while maintaining effective communication in both English and French. Location:Muntinlupa,...

1 year on help desk and expert on automation of help desk tools HAD (Helpdesk Advanced Automation tool)Log, categorize, and prioritize incidents and service requests in the ITSM toolEscalate unresolved or complex issues to Tier 2/Tier 3 support teamsFollow standard operating procedures (SOPs) and knowledge base (KB) articles

Job Qualifications:Bachelor's or College degree in Computer Science, Computer Engineering, Information Technology and/or related field.Has at least one (1) year of experience on tasks related to IT Help Desk including but not limited to problem tracking, phone consulting, voicemail consulting among others.Exposure in technical set-up, configuration and...