Operations Associate
7 days ago
Job description:
- Provide Excellent Customer Service to both Borrowers and Loan Consultants from receiving and even after the release of loan.
- Receiving of client's application form and requirements.
- Screening (Pre-qualifications, Validity of documents, hold/negative areas)
- Run proper Masterlist and FFCC.
- Encode and update details of client to our Loan System and Transmittal/Tracker.
- Orient the client regarding our Loan Products and Loan Process.
- Process and monitor applications until release of loan.
- Follow up clients to submit their pending requirements.
- Update clients about their loan application's status with us.
- Confirmation of loan details to the borrower.
- Safe-keeping of BOB and ROC checks
Job Qualifications:
- College graduate of any business related course
- Preferably with sales experience but fresh graduate is welcome to apply.
- Computer literate
- With good communication skills both written and oral
- Flexible in adapting to fast changing environment
- Goal and Customer Service Oriented
- Can start ASAP
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