Field Service Supervisor

2 days ago

Manila, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱180,000 - ₱250,000 per year

Field Service Supervisor

Location: Metro Manila

Work Setup: Full-time | Onsite

Schedule: Monday to Saturday (Regular working hours)

About the Role:

We are looking for a Technical Supervisor to oversee the daily technical operations of our service team. This role ensures all machines are properly maintained, calibrated, and performing efficiently. You'll lead a team of engineers, support clients through preventive maintenance, and uphold quality standards across all technical activities.

Key Responsibilities:

  • Report directly to the National Sales Manager and Chief Operations Officer
  • Conduct preventive maintenance, troubleshooting, and repair of machines
  • Perform alignment, calibration, quality control, testing, and evaluation of machines prior to delivery
  • Conduct client orientations, demonstrations, and machine runs
  • Submit regular technical and activity reports related to operations
  • Be on call to address urgent client concerns beyond working hours, including weekends and holidays
  • Coordinate backup units for unresolved machine issues
  • Monitor machine performance and reagent expiration during client visits
  • Provide technical guidance and reminders to end-users on proper maintenance
  • Ensure timely submission of reports and monitor engineers' performance in assigned areas

Qualifications:

Must Have:

  • Bachelor's Degree in ECE, Electronics Engineering, or any related 4-year engineering course (PRC license not required)
  • At least 2 years of supervisory or managerial experience handling technical staff
  • Strong technical troubleshooting and computer literacy

Preferred Traits:

  • Patient, hardworking, and adaptable
  • Can handle pressure and work with minimal supervision
  • Physically fit and willing to travel nationwide
  • Willing to work beyond regular hours, including overtime, weekends, and holidays
  • Honest, responsible, and eager to grow with the company

Benefits:

  • Government-mandated benefits
  • Service Incentive Leave (SIL)
  • Opportunities for career growth and professional development

How to Apply:

If you are a hands-on leader with strong technical expertise and a passion for delivering reliable service, we'd love to have you on our team

Apply now and be part of a company that values excellence, teamwork, and innovation.

Job Type: Full-time

Pay: Php25, Php28,000.00 per month

Application Question(s):

  • ⦁ Bachelor's Degree:

⦁ Do you possess any professional or technical license relevant to this position? (If yes, please specify):

⦁ Years of experience as a Supervisor/ Manager:

⦁ Do you have work experience in troubleshooting machines and equipment?

⦁ Years of experience in using Microsoft office tools (Word, Excel, PowerPoint):

⦁ Are you willing to do fieldwork?

⦁ Are you willing to travel in different areas nationwide?

⦁ Are you willing to work on weekends, when needed?

⦁ Are willing to work on holidays when needed?

⦁ Are you willing to work beyond the set office hours, if needed?

⦁ Previous salary:

⦁ Expected salary:

⦁ Viber number:

⦁ Active email:

⦁ Reason for leaving previous/ current work:

⦁ Notice Period:

⦁ Availability for Interview:

⦁ Current location:

Work Location: In person

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