QA Technician

1 week ago


Caloocan City, National Capital Region, Philippines OMNIPACK INDUSTRIAL Full time ₱216,000 - ₱228,000 per year

PRIMARY FUNCTION:

The primary function of a quality analyst is to ensure that products, services, or processes meet or exceed predefined quality standards and customer expectations. Quality analysts are responsible for evaluating and monitoring various aspects of a company's operations to identify and resolve any quality issues.

MAJOR RESPONSIBILITIES:

  • Quality analysts develop and implement quality assurance processes, procedures, and standards to ensure consistent quality across the organization. They establish guidelines and criteria for quality control and perform audits to assess compliance.
  • Quality analysts conduct inspections, tests, and reviews of products, services, or processes to ensure they meet quality standards. They examine samples, conduct measurements, and analyze data to identify defects, deviations, or areas for improvement.
  • Quality analysts analyze data related to product or service quality, customer feedback, and performance metrics. They use statistical tools and techniques to interpret data and identify trends, patterns, and areas of improvement. They may also generate reports and provide recommendations based on their analysis.
  • Quality analysts collaborate with cross-functional teams to identify process inefficiencies and develop strategies for improvement. They may participate in process mapping, root cause analysis, and implementation of corrective and preventive actions to enhance overall quality and productivity.
  • Quality analysts play a crucial role in ensuring customer satisfaction by monitoring customer feedback, complaints, and suggestions. They analyze customer data to identify recurring issues and work with relevant departments to address them and enhance the customer experience.
  • Quality analysts maintain documentation related to quality processes, procedures, and outcomes. They prepare reports, summaries, and presentations to communicate quality performance and improvement initiatives to management and stakeholders.

Job Types: Full-time, Permanent

Pay: Php18, Php19,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person


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