Employee Services Sr Specialist- Onboarding

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

• Oversees the human resources (HR) function for a small / medium size office or specialized function. May oversee multiple small offices.
• Under the direction from a HR Manager or Director, deals with more complex employee relations/human resources issues .
• Trains and educates operations on HR related topics.
• Exercises moderate judgment on details of HR systems and HR-related areas.
• Performs work that involves conventional HR practices but may include a variety of complex situations and issues.
• Refers to HR Manager or Director for guidance on complex issues.

Qualifications

Minimum Requirements

• Bachelor's degree in business/ Administration / Human Resources
• Minimum of 5 years of relevant professional experience in Human Resources Services in a Shared Services/BPO Industry as a Subject Matter Expert (SME) or Senior Specialist.
• Intermediate proficiency in MS Office tools
• Working knowledge and understanding of HR Operations standards and procedures (creation of offer letters, facilitation of background check, and maintenance of employee data records).
• Experience using Workday, SmartRecruiters, ServiceNow or other similar platforms and tools is preferred

Additional Information

Attributes

• Ability to effectively communicate and collaborate within a varied audience and internal and external customers. (Communication)
• Ability to maintain good customer relationship with the ability to suggest ways to improve customer support customer experience (Customer Service)
• Ability to be thorough and meticulous in completing assigned tasks and identifying errors, duplicates, & discrepancies through defined methods. (Attention to Detail)
• Ability to identify and resolve simple to moderate with the ability to provide resolution alternatives by following defined policies and procedures. (Problem Solving)

Working Environment and Physical Demands:

• Ability to work in shifting schedule operating hours (Morning, Mid and Night Shifts)
• Amenable to work in a hybrid working arrangement/set-up of at least 2-3 days WIO per week.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

ReqID:
J

Business Line:
Geography OH

Business Group:
DCS

Strategic Business Unit:
GBS

Career Area:
Human Resources

Work Location Model:
Hybrid