Records Retrieval Biller

The Records Retrieval Biller is responsible for accurately and efficiently billing clients for records retrieval services. This role involves reviewing completed orders, verifying billing details, preparing invoices, and ensuring compliance with client-specific billing requirements. The ideal candidate is detail-oriented, organized, and has a strong understanding of billing processes and documentation standards.

Key Responsibilities:

• Review completed records retrieval orders and ensure all necessary documentation is available for billing.

• Generate and submit invoices based on client-specific billing guidelines and timelines.

• Verify billing accuracy, including service codes, rates, and supporting documentation.

• Monitor and reconcile billing discrepancies and resolve issues in coordination with internal teams.

• Maintain accurate records of billed orders and ensure timely updates in billing systems.

• Communicate with clients regarding billing inquiries, adjustments, and payment follow-ups.

• Collaborate with operations and client services teams to ensure smooth billing workflows.

• Assist in preparing reports related to billing performance, outstanding invoices, and revenue tracking.

• Ensure compliance with company policies, client contracts, and applicable regulations.

Qualifications:

• High school diploma or equivalent; associate or bachelor's degree in accounting, business, or related field preferred.

• At least 1 year of experience in billing, preferably in records retrieval, legal services, or

healthcare.

• Proficiency in billing software and Microsoft Office (Excel, Word, Outlook).

• Strong attention to detail and accuracy.

• Excellent organizational and time management skills.

• Strong communication skills, both written and verbal.

• Ability to work independently and as part of a team.

Preferred Skills:

• Experience with QuickBooks, Centerbase, or similar billing platforms.

• Familiarity with legal or medical records retrieval processes.

• Knowledge of AR reconciliation and invoice tracking