
Process Associate
4 hours ago
Ready to shape the future of work?
At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Process Associate, Invoice to Cash (Generalist)
In this role, Manage the collections portfolio for the country assigned.
Responsibilities
- To work within an Accounts Receivable team and collect due accounts.
- Maintain excellent rapport with the accounts payable POC at client's customer organization ensuring timely payment of the invoices.
- Reconciling the statement of accounts sent by the customer's AP POC with SOA
- To maintain and improve on your portfolio of accounts, whilst dealing with onshore and offshore teams.
- Must be able to report on the state of your portfolio at any time (cash forecasting, disputes).
- Ability to understand how the business works, recognize disputes/issues, understand what is needed to resolve any issue, communicate the issue effectively to relevant departments and orchestrate the resolution.
- You will be one of the "go to" people within AR, for questions and issues.
- Take ownership of your ledger, work closely with clients and internal departments to deliver client satisfaction, whilst maximizing revenue and minimizing bad debt
Qualifications we seek in you
Minimum Qualifications
- Excellent Communication (verbal and written) & Relationship building skills
- Confident Excel and reconciliation Skills
- Excellent dispute resolution skills
- Ability to prioritize
- Ability to explain and guide staff/clients through any issue
- Represent AR in client facing meetings or internal business meetings'
- Experienced in B2B collections
Preferred Qualifications/ Skills
- Experience in any ERP like SAP, Oracle etc. will be an added advantage.
- Graduate with Commerce as preference
Why join Genpact?
- Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
JobProcess Associate
Primary LocationPhilippines-Muntinlupa City
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingOct 3, 2025, 8:18:50 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time
-
Process Associate
7 days ago
Ayala Alabang, National Capital Region, Philippines Genpact Full time ₱250,000 - ₱500,000 per yearProcess Associate-BFS Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work...
-
Process Associate
7 days ago
Ayala Alabang, National Capital Region, Philippines Genpact Full time ₱180,000 - ₱360,000 per yearProcess Associate-BFS Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work...
-
Process Associate
4 weeks ago
Ayala Alabang, National Capital Region, Philippines Scan Global Logistics Full timeSGL Manila (Shared Service Center), Inc is currently hiring for Process Associates:Master Data ManagementRoles and Responsibilities:Perform the daily update and execution of business processes for the Shared Service Center ensuring that standard operating procedures are completely followed.Delivers performance based on timeliness, accuracy and productivity...
-
Process Associate
4 weeks ago
Ayala Alabang, National Capital Region, Philippines Genpact Full timeOverviewProcess Associate - BFS Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises...
-
Process Developer
7 days ago
Ayala Alabang, National Capital Region, Philippines Genpact Full time ₱250,000 - ₱500,000 per yearProcess Developer-BFS Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work...
-
Process Associate
2 days ago
Ayala Alabang, National Capital Region, Philippines IGT Solutions Full time ₱150,000 - ₱250,000 per yearAbout the jobThis would entail providing support in many varieties on Airline's customer service requests on social media platforms inKoreanLanguage.Candidate must be at least college undergraduate or Graduate of any Bachelor's degreeHigh level of and proven experience in both Written & Spoken in Korean Language.Good English-Speaking skills with 6 months-2...
-
Sr. Associate, Associate Relations
4 days ago
Ayala Alabang, National Capital Region, Philippines Capital One Full time ₱900,000 - ₱1,200,000 per yearAlabang , Philippines, Muntinlupa City, National Capital Region (Manila)Sr. Associate, Associate RelationsSummary:To assist the Principal HR Specialist, may supervise HR Coordinators, manage and ensure day-to-day operations meet standards and achieve goals in the assigned functional area of Human Resources such as Associate Relations.General...
-
Accounting Associate
4 days ago
Ayala Alabang, National Capital Region, Philippines Cogentc Business Solutions Inc. - Metro Manila Full time ₱250,000 - ₱375,000 per yearJob Description:The Accounting Associate provides support in day-to-day financial operations, including processing transactions, maintaining records, and assisting with financial reporting to ensure accuracy and compliance with accounting standards.Key Duties:Process invoices, receipts, and other financial documentsAssist with bank reconciliations and...
-
Process Specialist, WF-COE
4 days ago
Ayala Alabang, National Capital Region, Philippines Capital One Full time ₱1,200,000 - ₱2,400,000 per yearCategoryProcess and Project ManagementExperienceAssociatePrimary AddressMuntinlupa City, National Capital Region (Manila)OverviewAlabang , Philippines, Muntinlupa City, National Capital Region (Manila)Process Specialist, WF-COESummary:WF Center of Excellence (WF-COE) is part of the Workforce Management Team that provides scheduling and consultative support...
-
Lead Associates
4 weeks ago
Ayala Alabang, National Capital Region, Philippines Nezda Global Full timeOverviewNezda Technologies Inc. is hiring for Lead Associates (Quality - USRN).Salary: P 50,000ResponsibilitiesResponsible for the entire quality assurance process.Ensure correctness and completeness of cases & compliance with applicable regulatory requirements.Reporting and tracking on accuracy SLAs and KPIs.Conduct quality assurance training as per need &...