admission supervisor

5 days ago

New Manila Metro Manila, Philippines Thames International School Full time ₱900,000 - ₱1,200,000 per year
Duties and Responsibilities
A. Admissions Operations
  • Supervise the end-to-end admissions process, from inquiry, application, evaluation, testing/interviews, to enrollment.
  • Review and verify submitted documents for authenticity, completeness, and compliance with institutional requirements.
  • Oversee admission testing schedules, interview arrangements, and coordination with academic departments.
  • Ensure accurate and timely encoding of student information into the school's database or Student Information System (SIS).
  • Implement and monitor adherence to admission policies, criteria, and guidelines.
B. Customer Service & Communication
  • Respond to inquiries from applicants, parents, and partner institutions through various channels (email, phone, social media, walk-ins).
  • Provide orientation and guidance on admission procedures and requirements.
  • Address concerns and escalate issues when necessary.
C. Team Supervision
  • Lead, coach, and evaluate Admission Assistants, Coordinators, and frontline staff.
  • Prepare work schedules and assign tasks to ensure smooth office operations.
  • Conduct training and onboarding of new team members.
D. Enrollment Support & Data Management
  • Monitor daily, weekly, and monthly admissions statistics and ensure accurate reporting.
  • Support the implementation of recruitment and enrollment strategies aligned with institutional targets.
  • Prepare reports for management on inquiries, applications, conversions, and enrollment trends.
  • Maintain secure, confidential, and organized student records.
E. Collaboration & Institutional Support
  • Coordinate with Marketing, Finance, Registrar, Guidance, and Academic Units to ensure a seamless admissions-to-enrollment experience.
  • Participate in school events such as orientations, open houses, career fairs, and marketing activities.
  • Recommend improvements to optimize admissions procedures and workflows.
F. Compliance
  • Ensure adherence to DepEd, CHED, TESDA, and institutional policies related to admissions and student records.
  • Safeguard confidential information in compliance with Data Privacy Act standards.
Qualifications:
  • Bachelor's degree in Education, Business Administration, Psychology, Communication, or related field.
  • At least 2–4 years of work experience in admissions, registrar, customer service, or academic administration.
  • With supervisory or team lead experience is an advantage.
  • Strong communication and interpersonal skills
  • Knowledge in student information systems (SIS) or enrollment platforms
  • Leadership and people-handling skills
  • Excellent organizational and time-management abilities
  • Customer-service oriented
  • Ability to work under pressure and meet deadlines
  • High attention to detail and data accuracy

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