Content Analyst

The Content Analyst (Lead Analyst) is responsible for the maintenance of database administration and sourcing of data related to Commodities. They are responsible for ensuring that relevant data is maintained and delivered in an accurate and timely manner. Moreover Content Analyst would be responsible for assigned projects and major source changes. Support the training of entry level associates with regards to product, work flow and database.

We are looking for people who can work in a team but at the same time be able to take ownership for what they deliver. We encourage innovative ways to working with the data.

Role Responsibilities

• Maintaining the existing Fundamentals/Physical Asset database available to the clients of the LSEG desktop products and working on getting new data into the database,
• Updating the database with ownership information obtained from open-source research,
• Ensuring that data is delivered as a best-in-class content for specific commodities market segments (agriculture, metals, crude/refined products/freight, power/gas/coal/emissions),
• Supporting Commodities Research Teams,
• Driving innovation and optimization of processes and daily work,
• Provide content/technical trainings to both Client and internal peers,
• Resolving content search/addition client queries, including A2E cases,
• Support DCC/MTTR preventive actions and improvement propositions,
• Drive potential content delivery issues to timely and successful resolution by minimizing and/or avoiding any client impact,
• Participate/lead in source changes, change management process, content quality improvements,
• Collaborate with Front Line Specialists to drive satisfactory customer experience and deliver solutions on time.

Required Skills and Experience

• Advanced level in understanding how the commodities markets operate worldwide
• Meticulous individual who can meet deadlines and objectives
• Ability to work with large amount of information
• Good quantitative, analytical, and problem-solving skills with attention to detail
• Interpersonal and communication skills to work in an international team
• Excellent oral and written English
• Proficiency with Microsoft Office Tools, SQL, Power BI
• Experience in open-source research
• Understanding of Commodities Database

Additional skill that are advantageous:

• Professional or academic experience in energy and environmental markets and policy
• Ability to independently drive parts of larger projects
• Experience with databases, advanced Excel skills
• Data upload and source automation

LSEG is committed to encouraging a diverse, equitable, an inclusive work environment, ensuring equal opportunities for all employees, regardless of their background. We offer great employee benefits to make sure everyone performs to the best of their abilities. We offer a hybrid working model.

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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