Accounting Specialist

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Our client is a leading eco-conscious pest control company in the U.S. known for its commitment to environmentally safe pest solutions. They specialize in Integrated Pest Management (IPM) using methods approved by the U.S. EPA, emphasizing prevention and custom treatment plans tailored to each client. Services include bed bug detection, free pest identification via a Pest ID Center, and customized treatment options for homes, businesses, and sensitive environments. Their approach balances effectiveness and environmental responsibility, ensuring clients get practical, safe, and sustainable pest control.

About the Role

We are seeking a detail-oriented and dependable Accounting Specialist (AR and AP) to manage the full cycle of financial transactions for our client, a leading eco-conscious pest control company. This dual-focus on Accounts Receivable and Accounts Payable role is critical for maintaining healthy cash flow, ensuring timely customer payments, accurate vendor disbursements, and preserving the integrity of the client's financial records. You will handle all aspects of billing, collections, invoice processing, and vendor payments. Proficiency with QuickBooks Online is highly preferred, and experience using field service management software like ServiceCEO is a strong asset.

Work hours: Monday - Friday, 9:00 AM - 6:00 PM EST (9:00 PM - 6:00 AM PHT)

Work set-up: Remote 

What you'll do

*Accounts Receivable (AR)*

• Invoicing & Billing: Generate and send invoices for recurring and one-time pest control services. Coordinate with field technicians and customer service teams to confirm service completion before billing.
• Payment Processing: Process and apply customer payments received via credit card, ACH, and check using ServiceCEO and QuickBooks Online, ensuring timely and accurate allocation.
• Collections: Monitor aging reports and actively follow up on overdue accounts via phone and email to ensure healthy cash flow and reduce Days Sales Outstanding (DSO).
• Customer Support: Respond promptly and professionally to customer billing inquiries and disputes, and issue credit memos, adjustments, and refunds according to company policies.
• Reconciliations: Issue credit memos, adjustments, and refunds according to company policies, ensuring all customer accounts are accurate and up-to-date.

*Accounts Payable (AP)*

• Invoice Processing:  Manage the full cycle of accounts payable; Receive, review, and accurately enter vendor invoices and employee expense reports into QuickBooks Online.
• Vendor Management: Maintain and update vendor files, ensuring all necessary documentation (W-9s) is collected and accurate.
• Payment Execution: Process weekly and bi-weekly payment runs and prepare vendor payments (checks, ACH, wire transfers) on a timely basis, ensuring proper authorization and coding.
• Reconciliation:  Perform three-way matching (purchase order, receiving report, and invoice) to verify all transactions are correctly supported and authorized. Reconcile vendor statements and resolve any discrepancies or issues directly with vendors.
• Expense Tracking: Track and analyze expenses, preparing reports as needed for management review.

*General Accounting & Reporting:*

• Month-end support: Support the month-end and year-end close processes by reconciling AR and AP sub-ledgers to the general ledger and ensuring data integrity.
• Reporting: Prepare weekly and monthly financial reports for management, specifically focusing on cash flow, AR aging, and AP outstanding balances.
• Process improvement: Identify and recommend opportunities to streamline billing, payment, and AP processes for increased efficiency and accuracy.
• Record-keeping: Maintain accurate and organized financial records, supporting documentation, and digital filing.

What You Bring

• 3+ years of combined Accounts Payable and Accounts Receivable experience, ideally in a service-based or field services environment.

• System Proficiency:

• Proficiency with QuickBooks Online is highly preferred.

• Experience using ServiceCEO or similar field service management software is a strong asset.
• Solid understanding of full-cycle AR and AP processes, including invoicing, collections, vendor management, and payment execution.
• Advanced proficiency with Microsoft Excel (VLOOKUPs, Pivot Tables) and other Microsoft Office/Google Workspace applications.
• Exceptional attention to detail, time management, and professional communication abilities.
• Ability to work independently, manage competing deadlines, and collaborate effectively across departments in a fast-paced setting.

Don't meet every single requirement? At Penbrothers we are committed to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but you don't feel 100% aligned with the qualifications, we encourage you to apply anyway. You may just be the right fit for this or other roles.

Hiring Process

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.

What You'll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you'll find an environment that nurtures learning and provides opportunities for growth. You'll have the opportunity to make an impact on fast-growing startups and dynamic companies.

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
• Employee as our biggest asset: We are genuinely invested in our people's career and welfare.
• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
• Powering global startups: We've created 1,400 Filipino jobs that empower global start-ups to focus on growth.