Start Your Career in BPO Call Center Agent CSR– Cebu Onsite

4 days ago

Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time

Join our dynamic team as a Call Center Agent - CSR

At Work Avenue and Business Solutions Incorporated, we are seeking enthusiastic individuals to join our thriving Call Center team in our Cebu City, Cebu office. As a Call Center Agent - CSR, you will have the opportunity to build a rewarding career in the growing BPO industry, providing exceptional customer service to our valued clients.

Key responsibilities

  1. Handle inbound and outbound customer calls with professionalism and empathy
  2. Respond to customer inquiries, concerns, and requests in a timely and effective manner
  3. Provide accurate information and offer solutions to address customer needs
  4. Maintain detailed records of customer interactions and follow-up as needed
  5. Collaborate with team members to ensure consistent and high-quality customer service
  6. Adhere to company policies, procedures, and quality standards

What we're looking for

  1. Strong communication and interpersonal skills, with the ability to listen actively and speak clearly
  2. Excellent problem-solving skills and a customer-centric approach
  3. Basic proficiency in using computer systems and software
  4. Adaptability and the ability to work in a fast-paced, dynamic environment
  5. A positive attitude and the willingness to learn and grow within the company

What we offer

At Work Avenue and Business Solutions Incorporated, we value our employees and strive to provide a rewarding and supportive work environment. As a Call Center Agent - CSR, you can expect:

  1. Competitive compensation and benefits package
  2. Opportunities for career advancement and professional development
  3. A collaborative and inclusive work culture that fosters teamwork and growth
  4. Comprehensive training programs to help you excel in your role
  5. A range of employee wellness initiatives to support your overall well-being

About us

Work Avenue and Business Solutions Incorporated is a leading provider of BPO services, with a strong presence in Cebu City, Cebu. We pride ourselves on delivering exceptional customer experiences and building long-lasting relationships with our clients. Join our team and be a part of our exciting journey

Apply now and start your career in the dynamic BPO industry

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