Global Operations Associate

4 days ago

Manila, National Capital Region, Philippines Locad Full time ₱900,000 - ₱1,200,000 per year

About Locad

Locad is the logistics engine enabling e-commerce brands to systematically store, pack, ship, and track orders across Asia-Pacific, GCC and the USA. Our tech platform syncs inventory across online channels and organizes end-to-end order fulfilment through our reliable network of warehouses and shipping partners across Singapore, Malaysia, the Philippines, Thailand, Indonesia, China, Australia, the USA, Saudi Arabia, and UAE with more locations opening soon. Hundreds of brands now have access to the Locad logistics engine, allowing faster shipping, reduced costs, and exponential growth. Equipped with the technology, infrastructure, and partners running on one integrated system, Locad is on a mission to propel every business forward.

Why Join Locad?

  • Bonus:
    Competitive annual and performance bonuses to recognise your achievements.
  • Generous PTO:
    25 days of paid time off.
  • Comprehensive Health Coverage:
    HMO starting from day one.
  • Top-Tier Equipment:
    MacBook provided.
  • Professional Growth:
    Annual learning and development budget.

Key Responsibilities:

Network Operations Support

  • Track daily performance metrics across fulfillment and transport partners.
  • Consolidate weekly reports from country teams into a central performance dashboard for leadership.
  • Monitor site-level and brand-level health, escalating risks proactively.
  • Support strategic planning of network expansion and throughput to avoid bottlenecks.
  • Research market and industry trends to recommend improvements in the network strategy.

Partner & Vendor Management

  • Support the sourcing and evaluation of new partners during expansion opportunities.
  • Assist in onboarding new warehouses and transport partners (contracts, SOPs, documentation).
  • Conduct operational and commercial due diligence, including cost benchmarking.
  • Build relationships with vendors to strengthen Locad's operational network.

Project & Expansion Support

  • Assist in new market entry and country launch projects.
  • Track deliverables, highlight risks, and ensure timely execution of expansion initiatives.
  • Collaborate with leadership on global network development projects.

Performance Management & Operational Excellence

  • Standardize and maintain process documentation and SOPs.
  • Support cost optimization, pricing, and forecasting initiatives.
  • Analyze partner mix, service levels, and pricing to drive margin improvements.
  • Recommend operational improvements based on feedback from local teams and partners.

Qualifications & Skills:

  • Education:
    BA/BS degree preferred, ideally in Industrial Engineering, Supply Chain, or related fields.
  • Experience:
    0–3 years in operations, logistics, consulting, or project management. Fresh graduates welcome.
  • Strong analytical and problem-solving skills; proficient with Excel and data analysis tools.
  • Excellent communication skills; able to collaborate across teams and countries.
  • Highly organized, detail-oriented, and able to manage multiple priorities.
  • Comfortable in a fast-paced, high-responsibility environment.
  • Willingness to travel locally and internationally.
  • Tools used by the team: Google Suite (Docs, Sheets, Slides), Microsoft Office, HubSpot.

How to Apply:

The best way to apply is to follow the link to our website. if you don't have a CV, a LinkedIn profile will do.

Every application will receive a response.

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