Customer Service Representative

2 days ago


Metro Cebu, Philippines PeopleMatter PH Full time ₱15,000 - ₱30,000 per year

Customer Service Representative (CSR

Location:
 Cebu City

Work Type:
 Full-Time | Onsite | Night Shift

Build a rewarding career in customer service

We're looking for enthusiastic and customer-focused individuals to join our growing team in Cebu City. If you have a passion for helping people, enjoy problem-solving, and are ready to take your career to the next level in a dynamic BPO environment, this opportunity is for you.

What You'll Do

Handle inbound and outbound customer calls with professionalism, empathy, and accuracy

Provide clear, accurate information about products and services

Resolve customer questions and concerns in a courteous and timely manner

Escalate complex issues to the appropriate teams when needed

Accurately record all customer interactions and maintain proper documentation

Meet individual and team goals related to quality, productivity, and customer satisfaction

What We're Looking For

At least a Senior High School graduate, College Level, or College Graduate

Excellent English communication skills (verbal and written)

Experience in a voice or BPO account is an advantage, but not required

Strong listening, problem-solving, and interpersonal skills

Open to fresh graduates and career shifters

Willing to work on night shifts

Amenable to work onsite in Cebu City

Start your journey toward a fulfilling BPO career today

  • Apply now and be part of a team that values growth, teamwork, and excellence.


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