Vice President Strategic Partnerships

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Vice President Strategic Partnerships.

The role holder will acquire, establish and manage relationships with key partners to enable the acquisition of mass affluent customers and enable the enhancement of the Premier proposition.  He/She will manage strategic partnerships aligned to the types of engagement and events that fit the needs of our Premier and GPB customers, whilst ensuring that we leverage on existing and potential cross business (e.g. CIB, GPB) relationships. The role holder must ensure that the partnerships will result to meaningful execution of customer events with the goal of growing new customers and increasing activity for the existing customers, focusing on the Premier proposition.

In this role, you will:

• Actively manages a network of potential and existing partners to continuously identify opportunities for engagement and customer growth
• Works with channels to grow new customers and generate incremental customer activity as a direct result of events and partnerships catering to IWPB target market.
• Formulates business strategies and identify business opportunities to increase the share of wallet of target customers through key business alliances/partnerships in collaboration with GPB and CIB, as applicable
• Leverages on the acquisition offers that could drive successful partnerships
• Ensure coordination, communication and alignment by leading cross-functional teams in implementing strategies and addressing key issues raised before, during, and after events.
• To participate in the planning and contribute to on-going management of IWPB
• Develops and recommends changes and improvements to operating models, procedures and practices based on subject matter expertise and understanding of HSBC and market best practice.
• Understand and adhere to both the letter and the spirit of all laws, regulations and regulatory guidance that apply to role, promptly reporting any breaches in accordance with local procedures.

To be successful in this role, you should meet the following requirements:

• Able to build relationships and negotiate with a wide range of stakeholders
• Must have a strong network of partners that match the target market of HSBC Premier
• Can work accurately and efficiently at pace
• Customer centric and passionate about making our customer experience better
• The role holder needs to work closely with cross-functional teams locally and globally, to ensure we are able to onboard and maintain strategic relationships with key partners to support the Premier proposition
• The candidate should have an in-depth understanding of the needs of the mass affluent and high net worth segment
• English language capabilities both written and oral
• Ability to work independently, multi-task, filter information and prioritise multiple demands

Candidate with less relevant experience or skills may be offered a lower Global Career Band level than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.