
Sunnies Inc
2 days ago
EYEWEAR MANAGER
AT A GLANCE
Our Eyewear Area Manager is in-charge of ensuring the highest level of customer experience and maintaining the operations and visual presentation of 2 to 3 malls. This role is also responsible for overseeing and conducting customer transactions through the Point-of-Sale System, and developing and training staff, customer service, maintaining a current and correct inventory and ensuring that financial objectives are met and that all aspects of store are always running smoothly.
YOUR OVERALL MISSION & DAY-TO-DAY
- Delegating and supervising business operations
- Making sure that 100% customer service is being observed in the stores handled
- Training, Motivating and Coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities
- Resolving conflicts or complaints from customers and employees
- Audits the processes being performed by team members to ensure everything is up to company standard
- Manages inventory by making sure request are made if needed and deliveries are on time. Ensures that inventory count is 100% accurate and zero loss
- Continuously analyze information and develop new processes that are more effective and efficient
- Establishing and achieving business profit objective
- Generating reports and presenting information to upper level managers or
- Ensuring staff members follow company policies and procedures
- Maintenance of the store, planogram execution, stockroom organization should all be observed
- Other duties to ensure the overall health and success of the business
YOUR TALENT
- Bachelor's degree/Extensive experience
- Has 2+ years of experience in retail operations
- Knowledge of retail management best practices
- Excellent communication and presentation skills
- Strong analytical skills with a goal‐ oriented attitude
- Financial acumen
- Customer management skills
YOUR STORY
- Previous related experience in retail operations
Job Types: Full-time, Permanent
Benefits:
- Employee discount
- Health insurance
- Life insurance
Schedule:
- Shift system
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
Job Type: Full-time
Job Types: Full-time, Permanent
Work Location: In person
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