Tours Administrator

2 weeks ago

Pateros, Philippines SARAH LEA TRAVEL AND TOURS Full time ₱120,000 - ₱180,000 per year

Job Description

We are seeking an experienced and motivated Tours Administrator that responsible for the logistical planning and coordination of tours and travel arrangements for individuals or groups. This includes booking flights, accommodations, transportation, managing itineraries, reservations for restaurants, activities, and other related services.

● Excellent English communication skills – verbal, presentation and written.

● Organize domestic and international travel for clients, including flights, accommodations, car rentals, and visa applications.

● Able to maintain confidentiality of company and client information.

● Good organizational and problem-solving skills, ability to work under pressure.

● Manage end-to-end business travel bookings (flights, hotels, transportation).

● Creating and managing detailed travel itineraries, ensuring smooth transitions between locations and activities.

● Follow up with hotels, tour operators, and transport providers to confirm availability.

● Handle complex or escalated client inquiries, bookings, or complaints.

Candidate Requirements:

● Proven experience as a Tours Administrator or similar leadership role, preferably in the Tourism Industry.

● Strong organizational and multitasking abilities.

● Customer service oriented with a problem-solving mindset.

● Excellent communication, negotiation, and interpersonal abilities.

● Analytical, and problem-solving skills are essential.

● Strategic thinker with a results-driven mindset.

If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we invite you to join our team

Job Types: Full-time, Permanent

Benefits:

  • Company Christmas gift
  • Company events
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Ability to commute/relocate:

  • Pateros: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Tour Administrator or similar: 1 year (Preferred)

Work Location: In person

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