Tours Administrative

We're looking for a detail-oriented and enthusiastic Tours Admin to join our Tours Department. In this role, you'll help plan and coordinate exciting travel experiences for individuals and groups from booking flights and accommodations to organizing activities and managing itineraries. You'll work closely with our Tours Manager and gain hands-on experience in the tourism industry.

● English communication skills – verbal, presentation and written.

● Organize domestic and international travel for clients, including flights, accommodations, car rentals, and visa applications.

● Able to maintain confidentiality of company and client information.

● Good organizational and problem-solving skills, ability to work under pressure.

● Manage end-to-end business travel bookings (flights, hotels, transportation).

● Creating and managing detailed travel itineraries, ensuring smooth transitions between locations and activities.

● Follow up with hotels, tour operators, and transport providers to confirm availability.

● Handle complex or escalated client inquiries, bookings, or complaints.

Candidate Requirements:

● Strong organizational and multitasking abilities.

● Customer service oriented with a problem-solving mindset.

● Excellent communication, negotiation, and interpersonal abilities.

● Analytical, and problem-solving skills are essential.

● Strategic thinker with a results-driven mindset.

FRESH GRADUATES ARE WELCOME TO APPLY

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Company Christmas gift
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Ability to commute/relocate:

• Pateros: Reliably commute or planning to relocate before starting work (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person