Sales Associate
2 weeks ago
JOB SUMMARY
To perform the day-to-day operations of the department in providing excellent service and quality Fresh (Produce) products to customers.
KEY RESULT AREAS
Stocks Display, Monitoring and Replenishment
Efficient Customer Service Delivery
Reports Submission/Data Management
ACCOUNTABILITIES & RESPONSIBILITIES
Key Performance Measures
A. Fresh quality produce
Receives and inspects Fresh (produce) products for quality and accuracy.
Regularly checks expiry dates of Fresh (produce) products and reports items for possible discount to superior.
Follows sanitary handling of Fresh (produce) products including proper stocking to prevent waste.
Reports on bad orders and disposal.
Endorses return of bad orders to suppliers during pick-up.
Brings products to the walk-in chillers following the 'first-in, first-out' procedure.
B. Customer Service
Assists customers in their purchases at the Fresh (produce) section in a courteous and friendly manner.
Performs accurate price tagging of all Fresh (produce) products prior to display in the selling area.
Prepares and post accurate and clear signages according to product categories.
Maintains cleanliness and orderliness in assigned workstation, backroom, storage and surrounding areas before, during and after store operations in compliance to health and sanitary guidelines.
C. Stock Monitoring & Replenishment
Replenishes and maintains creative displays of product at the selling area.
Regularly monitors and maintains acceptable inventory level in the display and storage areas.
Monitors fast and slow moving SKUs to provide the superior basis for product re-ordering in coordination with merchandising.
Disposes bad order products according to standard procedures in disposal.
D. Others
Operates selected equipment used by the department such as computer, tag machine, etc. in an efficient and safe manner.
Participates in inventory take of the department to achieve accurate inventory data.
Assists in price canvass activity to ensure competitive pricing of Fresh (produce) items.
Performs other related duties as may be assigned either in support of divisional goal attainment or for own personal or professional training, education and development as planned by the superior.
E. Records/Reports
Preparation and filing of:
Merchandise Disposal Slip
Return to Vendor Report
Merchandise Acknowledgment Slip
Report on Bad Order
Merchandise Transfer Slip
Supplies Requisition & Issuance Slip
Price Change Notice
V. CRITICAL CHALLENGES
Product knowledge of all Fresh (produce) products being sold so that customers can be apprised accordingly when they ask about any product, what it is, it's use or substitute.
Handling direct customer complaints / concerns in the selling area. Immediately refers the customer to person who can address the problem.
VI. DECISION-MAKING AUTHORITY
- Day-to-day decisions are referred to higher authority.
VII. MINIMUM JOB REQUIREMENTS
Education / Professional Experience
4 year course, college education/graduate
2 years related work experience preferred
Knowledge/Skills/Abilities
Ability to perform basic mathematical computations including percentages
-With good communication and people skills
-Ability to work long hours and can handle pressures
Others
With pleasing personality
With neat appearance
Job Type: Full-time
Benefits:
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
Work Location: In person
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