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Training Manager

3 weeks ago

Philippines bolttech Full time
Description

In this position you will....

Lead the Philippine Sales Training team (Sales Network Team) in delivering High Quality training delivery to partner frontliners to ensure support in Sales Channels. The Philippines Training Manager will also collaborate with the other departments to produce tailored training support per account. 

You will be responsible for…

  • Lead and implement training programs for sales and customer service teams across bolttech's partner stores and channels in the Philippines, ensuring alignment with regional standards and local market needs.
  • Design localized training materials and facilitate both in-person and virtual sessions to equip frontliners with strong product knowledge, selling skills, and customer engagement strategies.
  • Monitor Training Effectiveness through regular performance tracking, field coaching, reporting and ensuring continuous improvement in sales KPIs and partner satisfaction.
  • Collaborate cross-functionally with Commercial, Operations, and Partner teams to support go-to-market initiatives, new product launches, and ongoing competency development.
  • Develop and maintain a training calendar and tracking system to ensure timely rollout of onboarding, upskilling, and refresher sessions across all key accounts and territories.
  • Act as the key training liaison for Philippines, providing local insights and feedback to regional training teams to help improve content relevance, delivery methods, and overall learner engagement.

For you to be successful…

We expect you to be able to demonstrate the following key competencies 

  • Impactful
    • Committed to delivering strategically aligned objectives, creates plan to achieve with key milestones and measures
    • Make time-sensitive and risk-based decisions evaluating available data/information and using this in order to exercise solid judgment
  • Customer Focused
    • Puts the customer at the center of decision making and uses design thinking to ensure the solution is desirable, feasible, viable, and sustainable.
    • Understands relevant customer journeys and makes the customer part of the solution to optimize experiences
    • Invests time in understanding different customer segments and how solutions can be simplified, scaled and optimized for each
  • Curious
    • Motivated and self-directed, identifying opportunities to grow and acquire new knowledge from a range of sources. Has a sound comprehension of relevant multi-discipline areas of expertise. 
    • Is reflective and uses a variety of approaches including feedback to analyze and understand how actions lead to certain outcomes and how to improve approaches in the future. 
  • Inclusive
    • Actively seeks and includes a diversity of opinions and ideas to improve decisions, approaches and results.
    • Works with an understanding and respect for differences in cultural norms between own and other cultures 
  • Collaborative
    • Develop strategic relationships and networks across the organization and shares with others for mutual benefit
    • Inclusive, empathetic and encourages and facilitates other team members to unite and deliver positive results
  • Creative
    • Brings a fresh and original perspective to creating new solutions.
    • Proactively tests out new offerings and looks at innovations that can be leveraged to build useful solutions
    • Pushes the boundaries, evolves ideas and follows through on implementation
  • Communication
    • Communication is clear and concise and uses data relevant to the audience to support points of view and suggestions
    • Communication is clear and concise and uses data relevant to the audience to support points of view and suggestions
    • Communication is clear and concise and uses data relevant to the audience to support points of view and suggestions
  • Adaptable
    • Is quick to adapt approach and act flexibly in response to changes in the strategic and/or operational direction of the organization
    • Manages multiple requirements in a positive and proactive manner adjusting approach to reach goals as required. Manages adversity well and adapts. 

You will require the following qualifications and skills

  • Minimum 3–5 years of experience in training, learning & development, or sales enablement—preferably in insurance, telco, retail, or tech industries. Min 5 and max 10 key points by bullet points 
  • Strong facilitation and presentation skills, with the ability to engage diverse learners across in-person and digital formats.
  • Proven ability to develop training content (e.g., decks, guides, job aids) that is clear, visual, and aligned with brand and product messaging.
  • Excellent project management and organizational skills, with the ability to juggle multiple training rollouts and stakeholder needs.
  • Proficient in using tools like MS PowerPoint, Excel, and digital platforms (e.g., LMS, Zoom, Teams).
  • Fluent in Tagalog and English—both written and spoken.
  • A team player with strong collaboration and communication skills, especially in cross-functional and cross-cultural environments.