Customer Service Representative(Start ASAP

2 days ago

Mandaue City, Central Visayas, Philippines A SYSTEM INTERNATIONAL CORPORATION Full time ₱150,000 - ₱250,000 per year

Job Title: Call Center Agent

Location: Cebu IT Park (Work Onsite)

Job Type: Full-Time

Department: Customer Service

Key Responsibilities:

Handle high volumes of inbound and/or outbound calls in a professional and courteous manner.

Respond to customer inquiries regarding products, services, billing, or technical issues.

Troubleshoot and resolve customer complaints efficiently and accurately.

Document all customer interactions in the CRM system or call logs.

Meet or exceed performance metrics including call quality, response time, and customer satisfaction.

Escalate complex issues to supervisors or appropriate departments when necessary.

Follow communication scripts, company policies, and standard operating procedures.

Maintain confidentiality and protect customer information at all times.

Qualifications:

High school diploma or equivalent (required).

Previous call center or customer service experience is a plus.

Strong verbal and written communication skills.

Ability to multi-task, prioritize, and manage time effectively.

Comfortable using computers, CRM tools, and call center software.

Positive attitude and willingness to work as part of a team.

Flexible to work in shifts, including evenings, weekends, or holidays if required.

Preferred Skills:

Bilingual (English and [Other Language]) is a plus.

Experience with remote call center tools or VoIP systems.

Familiarity with customer service KPIs and metrics.

Benefits:

Competitive hourly rate or monthly salary

Performance-based incentives or bonuses

Paid training

Health, dental, and vision insurance (if full-time)

Paid time off and holidays

Career advancement opportunities

  • customer service representative

    2 days ago

    Mandaue City, Central Visayas, Philippines Unibrew Industry Trading Full time ₱250,000 - ₱500,000 per year

    Elevate your career with us as we are hiring for Customer Service Representative UNIBREW INDUSTRY TRADING is a global leader in the supply of coffee equipment and raw materials. Since its establishment in 2013, we have built an advanced manufacturing base in China, focusing on the production of high-quality coffee equipment and premium raw materials. In...

  • CSR Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines Nezda Technologies, Inc. Full time ₱15,000 - ₱30,000 per year

    WE ARE RAMPING - 500 HC NEEDED HIGH PASS RATEVIRTUAL HIRING PROCESSJob descriptionNezda Technologies' Cebu-based BPO Partner is hiring for Customer Service Representative to start ASAP. Apply now and get hired via ONSITE ONE-DAY HIRING PROCESS.Designation: Customer Service Representative - Healthcare RepresentativeLocation: Cebu IT Park, Cebu CityWork...

  • Customer Service Representative

    2 days ago

    Mandaue City, Central Visayas, Philippines GDV BUSINESS SERVICES CO. Full time ₱144,000 - ₱432,000 per year

    Now Hiring: Customer Service RepresentativeLocation: IT Park Cebu CityStart Date: October 7, 2025Salary: Up to Php 27,000 per month plus incentivesWe are looking for enthusiastic and customer-focused individuals to join our growing team as Customer Service Representatives. This is an excellent opportunity for fresh graduates and career shifters—no prior...

  • CSR Customer Service Representative

    6 days ago

    Cebu City, Central Visayas, Philippines Nezda Technologies, Inc. Full time ₱150,000 - ₱250,000 per year

    WE ARE HIRING - 500 HC NEEDED HIGH PASS RATEJob descriptionNezda Technologies' Cebu-based BPO Partner is hiring for Customer Service Representative to start ASAP. Apply now and get hired via ONSITE ONE-DAY HIRING PROCESS.Designation: Customer Service RepresentativeLocation: Cebu IT Park, Cebu CityWork Arrangement: ONSITEStart Date: ASAPWhat we're looking...

  • Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱200,000 - ₱300,000 per year

    Customer Service Representative – Healthcare & Retail AccountStart ASAP | Competitive Salary | Easy AccountLooking for a stable job before the holiday season?We're hiring Customer Service Representatives who are ready to start this October. Whether you're experienced or just starting out, this is your chance to secure a rewarding role with a high passing...

  • Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱276,000 per year

    OPEN FOR HS GRAD OR COLLEGE GRADUATECustomer Service RepresentativeEarn up to 23k + 20% Night diffHMO DAY 1Other perks and benefits will be discuss during offer processWe have walk in and Virtual processStart ASAPQualificationsHs grad or College Grad without bpo expOr With 6 months expCan Work OnsiteCan Start ASAPJob Types: Full-time, Permanent, Fresh...

  • Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    We are urgently looking for Customer Service Representatives to join our Cebu team In this role, you will be the first point of contact for customers, helping them with billing inquiries, technical support, and account-related concerns. Your goal is to provide fast, accurate, and friendly assistance that builds customer trust and satisfaction.No prior BPO...

  • Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines StaffSmart Outsourcing Full time ₱180,000 - ₱240,000 per year

    Looking for work? We got youWe are hiring for Customer Service Representative Sites: CebuOnsite/Virtual Process and Onsite Work Set-upShifting ScheduleEarn 18K-24K for a monthQualifications:HS/SHS GraduateWith or without BPO experienceAmenable to work onsite and on a shifting scheduleCan start ASAPInterested?Apply now and be one of our CSRs

  • Customer Service Representative

    2 weeks ago

    Mandaue City, Central Visayas, Philippines People Matter PH Full time ₱300,000 - ₱360,000 per year

    Customer Service Representative (Billings)Mandaue CityNight Shift, On-Site (Fixed Weekends-Off)Job Summary:We are hiring a Customer Service Representative to support customers with mortgage inquiries and billing concerns. The role requires strong communication skills, at least 2 years of BPO experience in financial or billing accounts, and a dedication to...

  • Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines StaffSmart Outsourcing Full time ₱216,000 - ₱288,000 per year

    Looking for virtual process until job offer? We got youWe are hiring for Customer Service Representative Sites: IT Park, CebuAccounts: Financial / Telco / SalesOnsite/Virtual ProcessOnsite Work Set-up | Shifting ScheduleEarn 18K-24K for a monthQualifications:HS/SHS GraduateNo BPO experience neededAmenable to work onsite and on a shifting scheduleCan start...