Veterinarian

IN-HOUSE VETERINARY SPECIALIST

Job Description:

• Remote assessment of patients via a secure video platform
• A thorough review of patient medical records and past history including medications and problem list
• Obtain patient history, perform visual examination, and identify problems found to develop a diagnostic, treatment, and follow-up plan
• Provide client education on a variety of subjects including but not limited to minor medical conditions (diarrhea, coughing, sneezing, limping, urinary issues, itching); behavioral concerns; and small animal nutrition
• Utilize your clinical training and medical experience to evaluate medical records and provide exceptional care to patients virtually
• Knowledge and ability to recognize medical emergencies and illnesses that require an in-hospital patient visit
• Provide a positive client experience during telemedicine interactions, including providing high-quality patient care, demonstrating empathetic and clear communication, and making clients feel valued
• Provide knowledge and guidance to team members on the best practices of veterinary medicine, new trends, and proper handling of veterinary operations
• Ongoing collaboration with the Relationship Manager and Operations Manager to identify opportunities to improve PetPal's Telemedicine practices to better serve clients and patients.

Job Requirements:

• Doctor of Veterinary Medicine (DVM) or Veterinary Medical Doctor (VMD) licensed
• 1 to 2 years of total veterinary medical experience; 10+ years preferred
• Strong veterinary general practice experience required; veterinary emergency experience also desirable
• Ability to review and maintain electronic patient medical records
• Ability to effectively communicate with clients and PetPall staff about patient health concerns with a focus on minor medical conditions; behavioral concerns; general companion animal health questions; and nutrition
• Ability to work virtually, as part of a remote team
• Ability to complete self-directed training as needed on telemedicine techniques, VCA technology systems, patient care protocols, etc.
• Availability to work 40 hours per week; rotating weekend hours will be required
• Ability to make decisions independently
• Ability to provide constructive and supportive feedback to others
• Comfort with autonomy and ability to exercise self-discipline and accountability