Sr Manager Process Improvement

5 days ago

Angeles City, Central Luzon, Philippines Muktarion Academy Full time

We're Hiring: Sr. Manager – Process Improvement (

Are you passionate about driving excellence and leading impactful change? We're looking for an experienced Sr. Manager – Process Improvement to join our Telco and Media account team in Clark.

Location: Clark

Work Set-up: Onsite

Schedule: Flexible

Start Date: ASAP

Compensation: ₱180,000 base pay + ₱20,650 allowance + Sign-on Bonus

What We're Looking For


• LSS Greenbelt Certification (minimum)


• Proven experience in managing Telco and Media accounts


• Process Improvement experience in a BPO setup is a must


• Minimum 5 years' experience in a Process Improvement capacity


• Successfully completed Green Belt projects for KPI improvement (e.g., CSAT, AHT, etc.)

If you have a strong track record in process excellence and are ready to take on a leadership role that makes a real impact, we'd love to hear from you.

Apply now or send your CV to with the subject "sr manger process application"

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