Contract Data Executive

4 days ago

Pasig, National Capital Region, Philippines G2 Travel Full time ₱1,200,000 - ₱2,400,000 per year

The Company

"People don't take trips – trips take people" …

… and we're in the business of planning and organising trips all over the globe for almost half a million travellers each year.

We're G2 Travel, a wholesale tour operator with a network of offices spanning Asia, the Middle East, Europe and North America.

We're not a corporation and don't behave like one – results are achieved through collaboration and teamwork – a place where everyone gets noticed.

We believe that work should be enjoyable, stimulating and fun

The Department

Our Contract Data teams is the dynamic interface between our global network of Contract Managers and the systems which we use to sell hotel rooms to our customers. Every relationship we have with a hotel is governed by a complex contract which defines the services which will be provided by the hotel, their availability and price.

It's the responsibility of our team to ensure that every detail of that contract is accurately loaded into our systems and subsequently updated with any changes.

The Role

The Contract Data Executive (Availability) will be responsible for populating the data base with the information requested by the Destination Managers and Hotels related to the management of contract restrictions and content.

Key Activities:

  • Process close-out requests in the relevant system(s) within set time frames;
  • Manage the Availability general e-mail address and prioritise tasks;
  • Communicate and present information to stakeholders about specific restrictions according to the process;
  • Monitor completeness / accuracy of contract restrictions;
  • Maintain a good relationship with Destination Managers, Hotels and other internal teams;
  • Create new properties in the relevant system(s);
  • Capture and populate system(s) with specific hotel content, according to company guidelines;
  • Accurately maintain hotel content and ensure content is accurate;
  • Acquire images (photos) for properties as required, using various platforms;
  • Provide support for other content tasks, if applicable.

Key Relationships:

  • Destination Managers
  • Department Manager
  • Hotel Data Department
  • Customer Support team
  • Suppliers

The Requirements

  • Data collection/inputting experience;
  • Database administration and updating;
  • Attention to detail and ability to deliver exceptional work quality;
  • Team player, also able to work independently;
  • Excellent written and verbal communication skills in English;
  • Advanced Excel usage;
  • Strong time management ability, able to multi task;
  • Able to work under pressure;
  • Travel industry background with customer service and / or administration support experience (preferred).

The Deal

  • Commitment, loyalty and passion are the qualities that we admire the most. In return for that we offer:
  • Competitive salaries which reflect the importance of these roles and your experience.
  • Salaries are reviewed and discussed annually and can increase significantly according to experience.
  • A genuine commitment to recognise your achievements.
  • Hard work deserves a break, so we offer 15 days annual leave each year plus all public holidays.
  • First class office environment which is a safe, comfortable, stimulating and fun place to be.
  • Medical cover on day 1 of employment.
  • We want you to eat well, so we offer you a rice allowance.
  • Clothing allowance to support your professional and personal needs.
  • Competitive transportation allowance.
  • Opportunities to travel at discounted prices.

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