csr - virtual process - up to 25k - bridgetowne pasig site - easy account

2 days ago

Manila, National Capital Region, Philippines CORPORATE VISIONS INC Full time ₱20,000 - ₱25,000 per year

About the role

Join our dynamic team at CORPORATE VISIONS INC' as a fulltime Customer Service Representative (CSR) at our Bridgetowne Pasig site. In this exciting role, you will be responsible for providing exceptional virtual customer service support, ensuring the satisfaction of our valuable clients.

What you'll be doing

  • Respond to customer inquiries and concerns via phone, email, and other communication channels in a timely and professional manner
  • Troubleshoot and resolve customer issues, providing personalised solutions to enhance the customer experience
  • Maintain accurate and detailed records of all customer interactions
  • Collaborate with cross-functional teams to ensure seamless service delivery
  • Continuously seek opportunities to improve processes and enhance customer satisfaction

What we're looking for

  • Strong customer service and communication skills, with the ability to effectively interact with customers
  • Excellent problem-solving and critical thinking abilities to handle a variety of customer inquiries and concerns
  • Proficiency in using computer systems and software to efficiently manage customer information and cases
  • Demonstrated ability to work in a fast-paced, high-volume environment and prioritise tasks effectively
  • Passion for delivering exceptional customer experiences and a genuine commitment to customer satisfaction

What we offer

At CORPORATE VISIONS INC', we believe in creating a supportive and rewarding work environment for our employees. As a member of our team, you'll enjoy competitive compensation, opportunities for career advancement, and a range of benefits designed to enhance your wellbeing and work-life balance.

About us

CORPORATE VISIONS INC' is a leading provider of innovative call centre and customer service solutions. With a strong focus on customer satisfaction, we strive to deliver exceptional service and support to our clients across diverse industries. Join our team and be a part of our continued growth and success.

Apply now to embark on an exciting career with CORPORATE VISIONS INC'.

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