Warranty Processor

QUALIFICATIONS:

• Graduate of Any 4-year course. Fresh graduates are welcome to apply.
• Must Be proficient in Microsoft Office applications.
• Preferably with background in automotive dealership and warranty process.
• Must have ability to communicate effectively, both verbally and in writing. With excellent listening skills and high customer service orientation.
• Familiar with SAP Application.
• Organized and have attention to detail.

JOB SUMMARY:

• Responsible for performing accurate and timely receiving and processing of warranty claims from dealers.
• Maintain effective and compliant nationwide warranty operations through dealer assessment.
• Promote accurate and timely receiving, evaluation and processing of warranty claims from dealers.
• Handles warranty claims settlement and analysis.
• Creates warranty claim adjustment report.
• Perform dealer assessment and promotion of kaizen activities.
• Reporting of warranty operation KPIs.
• Monitor and report dealer warranty operation performance.

Job Type: Full-time

Benefits:

• Additional leave
• Flextime
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person