Project Specialist
7 days ago
The Project Manager - eCommerce leads projects from start to end by overseeing all aspects of projects within the Commercial Department and is making an impact on driving digital transformations. He/She sets deadlines, assigns responsibilities, monitors and summarized progress of his/her projects, and coordinates with other departments to ensure all aspects of each project are compatible. He/She aligns with the Manager Commercial Projects as well as Lead PO regarding project progress and impediments on a weekly base and escalates when projects fall behind on schedule.
Job Description
- Take the lead, manage and being responsible for the follow up of (technical) projects
- Managing the complete project lifecycle, from conception through implementation to conclusion
- Take lead in and ownership of projects related to, but not limited to Product Content, Sales Channels (Webshop, Dropshipping, 3rd Party Channels), Order Processing and/or Customer Service and Experience.
- Research and prepare business cases for initial projects by identifying new opportunities and supporting in strategic thinking with the involved stakeholders.
- Conduct market-research in available tools if a new feature is desired and/or how competitors do this
- Defining concrete deliverables and intermediate steps, creating the project timetable and evaluate the necessary resources for the realization of the project
- Align with Product Owners on development resources needed
- Keep control and overview on progress and status of ongoing projects
- Monitoring, measuring, and reporting on project progress to management and stakeholders
- Deadlines are sacred to you. You ensure that, together with the project team, you achieve the agreed deliverables within time and budget and with acceptable risks.
- Analyze impact and share regular reports on projects
- After projects are implemented, reflecting the expected business value vs. real business value
Qualifications
- Bachelor's degree in Business Administration or a related field.
- Good communication skills
- Minimum 8-12 years of relevant work experience within the field of eCommerce
- Proven track record in managing e-commerce or CRM projects or marketing implementations.
- Ability to quickly learn and work with new systems and software
- You have a passion for digital transformation and implementations
- You have a strong functional- and technical background. Experience with eCommerce technology stacks, customer service technology stacks, middleware constructions or integration technology is a big plus (e.g. Zendesk, SFCC, SFMC, SFSC, Salsify, ESB, Couchbase, Cloudinary, SAP, etc.)
- Agile methodology has no surprises for you
- Certification in Agile Project Management (Foundation & Practitioner) and/or PMP certification
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