Seasonal Email and Chat Support

NOTE: At least 1 year of extensive Email and/or Chat Support experience is required. If you have the required experience, please make sure to highlight that on your resume. Only candidates who meet the minimum qualification will be reviewed.About the account:This is a newspaper company located in New York City, and is looking into expanding operations in the...

Customer Service Representative (Chat, Voice & Email) – Publishing AccountJob Summary:We are looking for a proactive and service-oriented Customer Service Representative to support a publishing client through chat, voice, and email channels. The role focuses on assisting readers, authors, and partners with inquiries related to publications, orders,...

*About FGC+#SparkSuccess at FGC+*Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in...

LocationIloilo, PhilippinesJob TypeFull TimeSkillsVoiceExcelChatCategoriesOutboundSalesCustomer SupportInboundEmailChatResponsibilitiesCustomer Experience Advocates need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels.A...

Customer Support/Ops Coordinator IJob Description SummaryTo work as an integral part of the Order Renewals & Fulfilment department by providing outstanding customer experience to our internal and external customers.The OR&F Associate Is Responsible ForProviding efficient, timely, and accurate service to Elsevier stakeholders in creating/managing agreements...

Select VoiceCom is currently looking for a Chat/Email Support to start ASAPNOTE: At least 1 year of extensive Email and/or Chat Support experience is required. If you have the required experience, please make sure to highlight that on your resume. Only candidates who meet the minimum qualification will be reviewed.Select VoiceCom is an American and...

Job Responsibilities:Tasks involved the documentation of the conversation between CSR I and the customer. Customer data, summary of the query and the resolution provided should be accurately documented through RightNow tool.In line with the responsibility of keeping with Reed Elsevier Philippines core values and competencies, the CSR I develops and maintains...

Customer Support/Ops Coordinator IJob Description SummaryTo work as an integral part of the Order Renewals & Fulfilment department by providing outstanding customer experience to our internal and external customers.The OR&F Associate is responsible for:• Providing efficient, timely, and accurate service to Elsevier stakeholders in creating/managing...

Job PurposeCustomer Service Representatives are responsible for addressing a variety of customer concerns depending on their assigned account. These may include billing inquiries, collections assistance, product support, client inquiries, and other inbound interactions. They serve as the primary point of contact between the company and its customers,...

JOB PURPOSECustomer Service Representatives are responsible for addressing a variety of customer concerns depending on their assigned account. These may include billing inquiries, collections assistance, product support, client inquiries, and other inbound interactions. They serve as the primary point of contact between the company and its customers,...