Appointment Setter

5 hours ago


Manila, National Capital Region, Philippines The Chat Agency Full time ₱420,000 - ₱540,000 per year

About the Company

Our client is an established Australian home building company that specialises in helping first home buyers and investors build affordable, high-quality homes. They work closely with finance partners, developers, and clients to provide complete house and land solutions, making the dream of home ownership a reality.

About the Role

We are seeking an Appointment Setter to join the sales support team. This is not cold calling—you will be speaking with warm leads (clients who have already enquired about house and land packages or visited display homes).

Your role will be to contact and qualify these leads, check their finance status, and set up appointments with the sales team. You will also provide admin support with documents, contracts, and follow-ups to help clients move smoothly through the buying journey.

Commissions are available on successful outcomes once training and probation are completed.

Key Responsibilities

  • Warm Lead Management

  • Call and follow up on warm leads from enquiries, display visits, and referrals.

  • Use provided scripts to confirm interest and record outcomes in the CRM.

  • Finance Pre-Qualification

  • Ask basic finance questions (budget, pre-approval, owner-occupier/investor status).

  • Book introduction calls with the in-house finance broker.

  • Appointment Setting

  • Confirm and schedule appointments for the sales team.

  • Send reminders and pre-appointment checklists to clients.

  • Client & Sales Support

  • Record meeting notes, prepare follow-up emails, and update client files.

  • Assist with contract documents and electronic signing.

  • Coordination & Reporting

  • Liaise with brokers and developers for approvals and updates.

  • Maintain weekly reports on calls, appointments, and sign-ups.

Skills & Experience

  • Experience in appointment setting, telesales, or customer service.
  • Background in real estate, property, or financial services is highly regarded.
  • Strong communication skills with confidence speaking on the phone.
  • Proficiency in Microsoft 365, CRM tools, and online scheduling.

Personal Attributes

  • Reliable, motivated, and results-driven.
  • Comfortable following scripts but able to adapt to client needs.
  • Organised with good attention to detail.

Benefits

  • Work from home with a supportive Australian sales team.
  • Competitive salary: PHP 35,000 – 45,000 per month.
  • Commission on successful outcomes (after training and probation).
  • Long-term career opportunity with a stable, growing company.

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