Customer Service Representative

3 days ago


Eastwood City, Philippines Comrise Full time ₱25,000 - ₱30,000 per year

Role:

Responsible for maintaining a high level of customer service while collecting outstanding payments, resolving disputes or issues and assisting order releases. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Handle inbound calls from customers regarding outstanding balances
  • Investigate and address customer complaints or concerns related to invoices, payments, or order fulfillment
  • Maintain accurate records of customer interactions and payment status.
  • Support sales in order fulfillment related issues
  • Collaborate with internal teams (e.g., sales, customer master data, cash applications, dispute resolution) to ensure accurate and timely resolution of customer issues.
  • Meet or exceed monthly service level agreements.

We are looking for someone with:

  • 1–2 years of experience in customer service, preferably within a financial account.
  • Amenable to a hybrid work arrangement in Eastwood (3x a week)
  • Amenability to work in a night shift schedule.
  • Undergrads are welcome to apply
wearehiring

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Work Location: In person



  • Eastwood City, Philippines ACCPRO INTERNATIONAL Full time ₱216,000 - ₱270,000 per year

    We're Hiring: Customer Service RepresentativeEastwood , QC | Shifting Schedule (may include night shift) | OnsiteQualifications:At least High School graduate with 6 months of relevant experienceExcellent English communication skillsOkay with the work arrangementsInterested applicants may send their application at Job Type: Full-timePay: Php18, Php22,500.00...


  • Eastwood City, Philippines AADI Global Solutions Inc Full time ₱18,000 - ₱24,000 per year

    We are seeking passionate and dedicated Customer Service RepresentativesWe are excited to offer three different openings within our Customer Services team: Logistics, Customer Service Help Desk, and Charity Program. Based on your skills, experience, and performance during the selection process, you may be reassigned to one of these specific areas. Each role...


  • Eastwood Quezon City, PH Sourcefit Full time ₱200,000 - ₱300,000 per year

    Job Description As a Customer Service Representative - Chat and Email Support, you will be responsible for providing support to our client's customers. The support will be in various channels such as email, and chat. You are expected to provide the best in class customer service and ensure the customers are fully satisfied. About the Account Our client is...


  • Eastwood Quezon City, PH Sourcefit Full time ₱200,000 - ₱300,000 per year

    Job Description As a Customer Service Representative - Email Support, you will be responsible for providing support to our client's customers. The support will be in various channels such as email, and chat. You are expected to provide the best in class customer service and ensure the customers are fully satisfied. About the Account Our client is an online...


  • Eastwood Quezon City, PH Sourcefit Full time ₱200,000 - ₱300,000 per year

    Summary: We are seeking a talented and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers and will play a crucial role in delivering a positive customer experience. You will be responsible for responding to inbound and outbound phone calls, chat, and...


  • Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱30,000 per year

    TSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...


  • Eastwood Quezon City, PH Sourcefit Full time ₱150,000 - ₱300,000 per year

    Position Summary: We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional support to customers and internal teams using our CRM tool and measurement reports. You will leverage your communication skills and product knowledge to address inquiries through...


  • Eastwood City, Philippines Callhounds Global Full time ₱280,000 per year

    Job Responsibilities:Assist customers with booking flights, hotels, tours, and other travel services.Provide accurate travel information, including schedules, pricing, and policies.Handle rebooking, cancellations, and changes in reservations.Deliver excellent customer service by addressing client inquiries and concerns.Promote travel deals, packages, and...


  • Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱104,000 - ₱130,878 per year

    Job Description:As a Customer Service Representative for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client cases,...


  • Eastwood City, Philippines Comrise Full time ₱250,000 - ₱300,000 per year

    Role:Responsible for maintaining a high level of customer service while collecting outstanding payments, resolving disputes or issues and assisting order releases. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Handle inbound calls from customers regarding...