Solutions Consultant Lead for Customer Solutions

JOB SUMMARY:

As part of the Solutions Consulting and Architecture group, this role leads the opportunities and works collaboratively with sales, portfolio and product management, and professional services teams to drive digital transformation initiatives and business opportunities in the assigned Center of Excellence (COE) and/or Solutions Group specifically in Customer Experience Solutions.

JOB RESPONSIBILITIES:

• Be a trusted advisor through value-focused selling by talking about outcomes, building bundles with partners, and supporting the Land and Expand program towards solutions groups.
• This role involves proactively engaging with the sales teams, customers, partners, and prospects to drive digital transformation initiatives and business opportunities supporting the achievement of targets in the assigned Center of Excellence and/or Solutions Group.
• Be an innovative architect to design enterprise-grade Customer Experience Solutions and architectures, in various industries, including telco, banking, finance, insurance, government, etc.
• Be a reliable implementer by collaborating with Sales Executives throughout the sales lifecycle, including exploratory meetings, demonstrations, and workshops to identify the business challenges and objectives; identify potential gaps, co-create value with customers and partners, and recommend solutions and approaches as aligned to MDI Novare's centers of excellence.
• Lead the discovery sessions to understand the client requirements, functional and technical challenges, and organizational roadmap.
• Conduct introductory and/or conceptual presentations, onboarding of opportunities and/or projects, proposal discussions, and coordination with the respective leads and/or groups to ensure delivery of the needed deliverables.
• Drive the preparation of the RFI/RFP responses, effort estimations, proposals, statements of work, industry solution presentations, and other related materials as required in opportunity management.
• Take the necessary training and/or certifications as aligned with the supported technologies of the assigned COE.
• Must be a technology professional with an innovation mindset and willingness to learn/explore new technologies, skills, and experiences
• Research new, emerging technologies relevant to the company's business strategies.

JOB QUALIFICATIONS:

• Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), or equivalent.
• With technical experience or background in various solutions specifically in Customer Experience Solutions
• Experience as a Solutions Consultant / Solutions Architect / PreSales Engineer or related role, covering Customer Experience Solutions.
• Must be adept at the technology stack necessary for the assigned portfolio offering.
• Works with the various Go To Market teams to define offerings and solutions including strategies and programs to enhance our portfolio offerings with relevant technology for our customers.
• Ability to craft solution designs up to creating solution prototypes.
• Provide pre-sales analysis and recommendations in supporting data center solutions focused around but not limited to cloud, data protection, virtualization, systems, and server management.
• With excellent communication and deep analytical skills.
• Applicants must be willing to work in BGC, Taguig on a Hybrid Set-up
• Preferably someone who can start ASAP but not a requirement

DATA PRIVACY:

Novare values your privacy. By submitting your application, you hereby authorize Novare and its Affiliates to collect and process your Personal Information and Sensitive Personal Information (as defined under R.A. No or the Data Privacy Act) contained in your resume and other documents and information provided to the Company for the processing of your job application. Your data is stored in Novare's secure databases and retained until the expiration of the retention limit provided by law or when you revoke your consent.