Medical Billing Specialist

2 hours ago

Mandaluyong City, National Capital Region, Philippines ISTA Personnel Solutions Full time ₱25,000 - ₱50,000 per year

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you


Account specific roles & responsibilities:

  • Work with the census team to review and process patient admissions
  • Create required facility forms, including 3559s and IVFs
  • Review online insurance queries to verify patient benefits and eligibility
  • Obtain and print eligibility information from insurance portals
  • Contact insurance companies to request proof of coverage when needed
  • Confirm that insurance information in the portal is accurate and appropriate
  • Obtain and document reference numbers for all insurance verification calls

Requirements

  • 6 months - 1 year BPO experience in a US Healthcare account
  • Good working knowledge with medical billing / Census
  • Familiar with US Healthcare Insurance (Medicare, Medicaid)
  • Excellent verbal & written English skills 
  • Ability to display empathy and patience in addressing customer concerns 
  • Strong problem-solving skills 
  • Adaptability to a changing work environment  
  • Ability to remain calm under pressure 
  • Proficiency in using computer systems & relevant software 
  • Willing to work onsite in Mandaluyong
  • Amenable working night shift

Benefits

What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our commitment to you

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives

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