IT Business Account Manager|Banking

1 week ago

Fort Bonifacio, National Capital Region, Philippines Uptitude Training Corporation Full time $104,000 - $130,878 per year

Qualifications:

Must Have:

  • Bachelor's degree in Computer Science, Information Technology, or related technical field.
  • At least 3 years of experience in an Account Manager role with a focus on IT projects and system enhancements.
  • Minimum of 3 years in a client-facing role, managing relationships and ensuring successful IT solution delivery.
  • Excellent communication skills with the ability to translate complex technical information to non-technical stakeholders.
  • Proven experience in Project Management, with solid knowledge of both waterfall and agile delivery methodologies.
  • Demonstrated experience with IT project delivery, having successfully managed or delivered IT projects as a Delivery Manager or Project Manager.
  • Contract management experience, including SOW, MA, MITA, etc.
  • Comfortable presenting and communicating to stakeholders at various levels.

Good to Have:

  • Experience in Banking or financial services.
  • Relevant certifications in Project Management (e.g., PMP, Scrum Master) or IT Management (e.g., ITIL) are a plus.

Key Responsibilities:

  • Strategic Alignment: Ensure IT plans and strategies align with the goals of the business units, helping bridge the gap between technical solutions and business needs.
  • Client Relationship Management: Conduct regular client touchpoints to review the status of priority projects and BAU requests, ensuring continuous alignment and communication.
  • End-to-End Delivery: Take ownership of the ideation and initiation phases of IT projects and system enhancements, working collaboratively with business and technical teams to ensure seamless project execution.
  • Resource and Budget Management: Coordinate with business units to review project budgets and resource allocation. Negotiate with clients on delivery dates and resource availability, ensuring project priorities are balanced.
  • System Enhancement Evaluation: Assess and evaluate BAU system enhancement requests, working with relevant stakeholders to ensure that business needs are clearly understood and addressed.
  • Business Case Preparation: Collaborate with the business units in preparing business cases and high-level requirements documentation to support the development of technology solutions.
  • Cross-functional Collaboration: Foster collaboration and teamwork with business units, key personnel, and stakeholders, ensuring transparent communication and efficient project executives

Job Type: Full-time

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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